“…Working conditions, both anticipated and experienced, play an important role in employees' choice of a profession or job or their decision to change it, especially in the tourism and hospitality industry (Richardson, 2009;Penny Wan et al, 2014;Schoffstall and Arendt, 2016;Park et al, 2017). Although employers determine (anticipated) working conditions (Ladkin and Buhalis, 2016), these conditions are also situated within broader societal perceptions of the reputation or status of an industry, job or profession (Kusluvan and Kusluvan, 2003;Blomme et al, 2008;Ramakrishnan and Macaveiu, 2019). The attractiveness of a job and how satisfying it is to employees, however, varies according their expectations and aspirations (Charlesworth et al, 2014;Muñoz de Bustillo et al, 2011).…”