“…Head nurses have a direct impact on patients, families, direct caregivers, physicians, and the multidisciplinary team, and are therefore poised to lead changes in health-care delivery. To be effective, head nurses must have the requisite leadership skills (Prufeta, 2017;Safarpour et al, 2019). Head nurses need strong EI and time management skills because there are many stresses associated with being responsible for a whole unit.…”