“…These features have made it problematic to model a framework that adequately defines and generalises the process, because each design case is unique. In addition, the teams in the design work are unique and random and because the design itself is unpredictable, collaborative work needs structuring (Maciver et al, 2016 According to Maciver et al (2016), one trend of collaboration in the design process is global connectivity through instant communication, which has created a diverse network of designers, customers, users, clients, engineers, researchers, manufacturers, suppliers, retailers, and others, both inside and outside the design process. With the increasing globalisation and specialisation in design, collaboration between partners in distant locations has become crucial (Kolarevic, Schmitt, Hirscberg, Kurmann, & Johnson, 2000).…”