“…The relationship between competitiveness, tourism sustainability (Iordanova and Stylidis, 2019;Wang et al, 2021) and smart tourism destinations from the perspective of demand, supply and residents has been extensively researched (Goffi et al, 2019;Koo et al, 2016;Cimbaljevi c et al, 2019;Streimikiene et al, 2021). The intelligent transformation of destinations which incorporates the information and communication technologies, artificial intelligence, location based services, augmented realty and virtual reality, blockchain technology and the internet of things are found to have an increasing impact on destination competitiveness by achieving resource optimization, efficient management, sustainability and quality of life (UNWTO, 2021;Buhalis and Sinarta, 2019;Cimbaljevi c et al, 2019;Aguiar-Barbosa et al, 2021;Dorcic et al, 2019). The use of these technologies also allows consumers to better incorporate their preferences into travel planning (Costa, 2019;Buhalis and Sinarta, 2019).…”