2017
DOI: 10.1080/10496491.2017.1294870
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Twitter to Manage Emotions in Political Marketing

Abstract: Emotions have a social component that can be defined in terms of the experience of participation. This paper examines how Spanish citizens use Twitter to express their emotions by tweeting their opinions regarding pertinent political decisions. Content analysis was applied to the Twitter accounts of four political parties representing the Spanish electorate. Results show that when Spanish citizens tweeted their opinions about established Spanish political parties, negative emotions (indignation and shame) were… Show more

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Cited by 11 publications
(4 citation statements)
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“…This emotional desensitization process applies to the general public opinion, and more specifically to stock markets, but for Trump’s supporters, on the contrary, emotional hyping has succeeded in turning political support into something closer to a personality cult (Reyes, 2020). Unsurprisingly, Twitter has emerged as a powerful political marketing tool for emotionally focused communication which is best exploited by neo-populist movements, which make use of a prevalently negative emotional tone (Calderón-Monge, 2017). Positive emotions may instead be particularly effective in social media mobilization of the electorate in building trust toward institutions (Marquart et al, 2022).…”
Section: Discussionmentioning
confidence: 99%
“…This emotional desensitization process applies to the general public opinion, and more specifically to stock markets, but for Trump’s supporters, on the contrary, emotional hyping has succeeded in turning political support into something closer to a personality cult (Reyes, 2020). Unsurprisingly, Twitter has emerged as a powerful political marketing tool for emotionally focused communication which is best exploited by neo-populist movements, which make use of a prevalently negative emotional tone (Calderón-Monge, 2017). Positive emotions may instead be particularly effective in social media mobilization of the electorate in building trust toward institutions (Marquart et al, 2022).…”
Section: Discussionmentioning
confidence: 99%
“…In this context, the study of social networks acquires fundamental importance to understand the use of emotions in this new sphere. Our measurement focuses on monitoring X due to its wide use among certain age brackets and its outstanding activity as a generator and disseminator of political information (Calderón-Monge 2017;Larsson 2020). This paper presents an analysis of the content of the social networks of both political leaders, understood as the people who head the electoral lists of the different political organisations, and the main political parties in the contest.…”
Section: Emotions and Politics: A Storied Journeymentioning
confidence: 99%
“…The detection of one's expectations is also carried out using social media data in the political domain [28]. The data used is data from Twitter.…”
Section: Literature Reviewmentioning
confidence: 99%