Turnover Intentions of Volunteer Resource Managers: The Roles of Work Motivations, Person–Organization Fit, and Emotional Labor

Ertas, Nevbahar

doi:10.1080/01900692.2018.1506935

Cited by 10 publications

(8 citation statements)

References 33 publications

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“…When employees feel that an organisational value is aligned with their value, such as organisational supports and conducive work environment, they become committed towards the organisation and retain their jobs. The finding of this study is supported by previous literature that a POF is significantly related to ER (Coldwell et al , 2008; Ertas, 2019). Ertas (2019) mentions that employees become loyal that can lead to ER when their values are aligned with organisational values.…”

Section: Discussionsupporting

confidence: 92%

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Effects of supportive work environment on employee retention: the mediating role of person–organisation fit

Yusliza

Faezah

Ali

et al. 2020

ICT

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Purpose This study aims to examine the relationships for the following: supportive work environment, person–organisation fit and employee retention among academic staff in one of the Malaysian public universities. Design/methodology/approach This study used a conceptual framework to assess the direct impacts of supportive work environment (i.e. perceived climate, supervisory relationship, peer group interaction, perceived organisational support), person–organisation fit and employee retention. A self-administered questionnaire was distributed to 225 respondents. Findings The findings present the mediating influence of person–organisation fit on the relationships between supportive work environment and employee retention. The results reveal a direct and positive relationship between supportive work environment and academic staff retention. These results imply that individuals’ perceived towards an organisation can influence their decision to stay at the university. Research limitations/implications This study had filled in the knowledge gap about the role of supportive work environment with person–organisation fit and the relationship for employee retention in Malaysia. Previous research emphasised on organisations’ role in employee retention and engagement in the manufacturing and service industry. Originality/value The findings of this study reveal how a supportive work environment can impact employee retention among academic staff. Specifically, the person–organisation fit describes the relationship between supportive work environment and employee retention.

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Section: Discussionsupporting

confidence: 92%

“…The finding of this study is supported by previous literature that a POF is significantly related to ER (Coldwell et al , 2008; Ertas, 2019). Ertas (2019) mentions that employees become loyal that can lead to ER when their values are aligned with organisational values.…”

Section: Discussionsupporting

confidence: 92%

Effects of supportive work environment on employee retention: the mediating role of person–organisation fit

Yusliza

Faezah

Ali

et al. 2020

ICT

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“…For example, some studies have found that volunteers with higher value congruence with their NPO are more likely than those with lower value congruence to have lower stress and burnout and sustain their volunteering. 49 , 50 In addition, when volunteers find their values in congruence with their NPO’s mission and goals, they are likely to identify with their organization, continue their volunteering, and make further contributions. 47 Indeed, volunteers’ value congruence with their NPO can drive them to work beyond the call of duty within the organization.…”

Section: Theory and Hypothesesmentioning

confidence: 99%

What Makes NPOs Sustainable in an Emergency? Examining the Effect of Person-Organization Fit and Generation on Volunteer Activities During the COVID-19 Pandemic

Choi¹,

Lee²,

Park³

2023

RMHP

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Purpose Despite the unprecedented challenges caused by the COVID-19 pandemic, nonprofit organizations (NPOs) continued providing services, thereby contributing to overcoming the pandemic. What enabled NPOs to sustain their service provision during this global emergency? This study attempts to answer this question by focusing on one of the essential pillars supporting the operation of NPOs: volunteers. More specifically, we aim to investigate how person–organization (P–O) fit and generation, particularly the Millennial generation, are related to engagement in voluntary activities during the COVID-19 pandemic. Methods We collected data through an online survey conducted in March 2021. This US national survey was completed by 2307 respondents, yielding the US Census balanced data regarding gender, age, race, education, and income. To analyze the data, we employed the two-stage Heckman selection model. Results Relying on P-O fit theory and generational theory, the study identifies what led existing volunteers to continue engaging in volunteer activities at their NPO during the COVID-19 pandemic despite the risks. We found that P-O fit mattered in volunteers’ decision to continue engaging. In addition, our study uncovered that when existing volunteers were Millennials, the relationship between P-O fit and engagement in voluntary activities strengthened during the pandemic. Conclusion This study contributes to expanding the explanatory power of the P–O fit theory by testing it in an emergency and extends the generational theory by clarifying under what conditions Millennials (aka Generation Me) transform themselves into Generation We. In addition, linking NPO management and emergency management, this study provides NPO managers with practical implications for securing reliable volunteers who will sustain the capacity of the NPO in a crisis.

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“…Emotions have found their way into public administration research as well, although, most often, this has happened indirectly through studies of emotions- related phenomena, such as emotional intelligence (Levitats & Vigoda–Gadot 2017; Levitats et al 2019) and emotional labor (Guy & Newman 2004; Mastracci & Hsieh 2016; Potipiroon et al 2019; Ertas 2019) instead of emotions themselves. To the extent emotions have been measured, scholars have tended to simplify their theoretical models and empirical analyses by employing either a valence-based or a piecemeal approach to the phenomenon.…”

Section: Emotions In Public Administration Researchmentioning

confidence: 99%

Resistance or Capitulation? How Discrete Emotions Shape Citizens’ Interactions With the Administrative State

Bell

Christensen

Hansen

2022

The American Review of Public Administration

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Public administration researchers have found that unfavorable state actions can trigger negative emotions in citizens, but the behavioral consequences of these emotions have been understudied. We draw on psychological insights to predict how discrete emotional responses to unfavorable interactions with the state (specifically: administrative decisions to deny access to public benefits) will predict citizens’ coping behaviors, such as whether they voice grievances, file complaints, and seek information. We test our hypotheses using a survey of applicants of a notoriously burdensome, means-tested tuition-free college program in Oklahoma, USA. In line with our theoretical framework, we find anger increases opposition behaviors in reaction to losses of access to the program, whereas shame reduces opposition among citizens. We also find that fear increases information-seeking and resistance behaviors. The results demonstrate the role of discrete emotions in predicting state-directed citizen behaviors, but also provide the groundwork for applying the discrete emotions framework to other actors, such as public managers and street-level bureaucrats.

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Turnover Intentions of Volunteer Resource Managers: The Roles of Work Motivations, Person–Organization Fit, and Emotional Labor

Cited by 10 publications

References 33 publications

Effects of supportive work environment on employee retention: the mediating role of person–organisation fit

Effects of supportive work environment on employee retention: the mediating role of person–organisation fit

What Makes NPOs Sustainable in an Emergency? Examining the Effect of Person-Organization Fit and Generation on Volunteer Activities During the COVID-19 Pandemic

Resistance or Capitulation? How Discrete Emotions Shape Citizens’ Interactions With the Administrative State

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