“…However, to the extent that interactive exchanges are the more familiar mode of communication, participants may find them less challenging than noninteractive communications. From a conversational analysis perspective, the significance of interactive processes may lie in the interpretive frame they provide (e.g., Brown & Levinson, 1987; Grice, 1989; Jacobs, Brashers, & Dawson, 1996; McCornack, 1992). For example, whether a person has provided too little, too much, unclear, or irrelevant information in response to an inquiry is more readily assessed within the context of the conversation than apart from it.…”