2020
DOI: 10.5937/turizam24-24952
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Trustworthiness of inbound tourists on social media platforms towards destination choice

Abstract: Given the relative proliferation of social media users and the significance of information collection in a consumer's decision journey, this study tried to identify the most widely used social media platforms for India's travel information. To evaluate the general trustworthiness of inbound tourists on social media platforms, focus group interviews were conducted across 12 Indian states in which 300 foreign tourists from 85 countries took part. Tripadvisor and Facebook were the two social media platforms with … Show more

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Cited by 3 publications
(2 citation statements)
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“…Tourism Policy aims at boosting the tourism sector through increased overseas marketing (Chauhan et al, 2014) and social media (Dogra and Karri, 2020), taking a step back towards understanding tourist perceptions on destinations would improve the number of tourist arrivals and contribute towards infrastructural development. In addition to that, 57.1% (6.23 million) of the total FTAs were for leisure and recreational purposes (available at: http://tourism.gov.in/sites/default/files/2020-09/ITS%20at%20a%20glance_Book%20% 282%29.pdf).…”
Section: Introductionmentioning
confidence: 99%
“…Tourism Policy aims at boosting the tourism sector through increased overseas marketing (Chauhan et al, 2014) and social media (Dogra and Karri, 2020), taking a step back towards understanding tourist perceptions on destinations would improve the number of tourist arrivals and contribute towards infrastructural development. In addition to that, 57.1% (6.23 million) of the total FTAs were for leisure and recreational purposes (available at: http://tourism.gov.in/sites/default/files/2020-09/ITS%20at%20a%20glance_Book%20% 282%29.pdf).…”
Section: Introductionmentioning
confidence: 99%
“…However, by considering DS and addressing the prime cause of such a perception, DI can be altered for good and more importantly in an effective manner. DMOs upon the identification of the source, might turn towards IFAs (informational sources) such as films, news articles, documentaries (Hankinson, 2004), WoM, e-WOM (Dogra and Karri, 2020; Ferrer-Rosell and Marine-Roig, 2020), film-location maps and merchandising (Nakayama, 2022) which are all highly credible and capable of transforming an existing image. While the application of this is questionable in prominent tourist zones with greater cognizance, it is of high relevance in countries which have a vast untapped tourism potential and limited awareness.…”
Section: Discussionmentioning
confidence: 99%