Trust and uncertainty: a critical re-assessment

Lascaux, Alexander

doi:10.1080/03906700701823613

Cited by 8 publications

(4 citation statements)

References 14 publications

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“…If so, the trustee is deemed trustworthy and trust is justified. Similarly, Lascaux (2008) argues that trust is a mental construct of the other and the others social obligations necessitated by the absence of certainty. This study supports the strong link between uncertainty and trust rather than risk and trust.…”

Section: Discussionmentioning

confidence: 99%

“…Trust is considered a more-or-less reflexive decision based on the assessed level of risk. Other parts of the literature focus on the character of the assessment, such as perceived trustworthiness, benevolence, encapsulated interest, or the mental constructs of the trustee (Cook et al 2005;Yamagishi 2001, Lascaux 2008. The risk of an adverse outcome is assessed on the basis of rational calculation of interests or probabilities (Coleman 1982;Hardin 1991), perceived institutional and identity characteristics of the other (Bacharach and Gambetta 2001;Burke and Stets 1999;Tanis and Postmes 2005) experience (Hardin 2002;Misztal 1996;Weber and Carter 2003), roles and institutions (Barber 1983;Lewis and Weigert 1985) and the emotional conditions of the assessment itself (Barbalet 2009;Giddens 1991;Weigert 1985, 2012).…”

Section: Trust Risk and Uncertaintymentioning

confidence: 99%

“…whether trust is justified despite potential risks. Lascaux (2008), among others, has convincingly argued that this approach fails to account for trust, but little empirical research has investigated such propositions. However, phenomenological research on intersubjective trust posits that trust does not require evidence, because when evidence is called for trust has ended.…”

mentioning

confidence: 99%

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Trust in the face of uncertainty: a qualitative study of intersubjective trust and risk

Frederiksen

2014

International Review of Sociology

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Contemporary trust research regards trust as a way of dealing with uncertainty and risk.Predominantly, it suggests that trust reduces uncertainty by means of risk assessment and rational calculation. However, phenomenological research proposes that trust is an alternative way of relating to uncertainty rather than a way to reduced uncertainty. This paper investigates these propositions in an interview study on intersubjective trust. The study focuses on the modes of uncertainty management employed in trust and risk, and particularly on how knowledge, experience, familiarity, and decision-making are combined in the act of trusting. The main finding is that trust and risk are better characterised as different ways of perceiving the social and managing uncertainty, than as different elements of the same decision process. The concept of 'risk compartmentalisation' is developed to describe the different ways people work to contain risk and maintain trust by combining adaptation and familiarity.

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Section: Discussionmentioning

confidence: 99%

Section: Trust Risk and Uncertaintymentioning

confidence: 99%

mentioning

confidence: 99%

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Trust in the face of uncertainty: a qualitative study of intersubjective trust and risk

Frederiksen

2014

International Review of Sociology

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“…In this paper, the notion of vulnerability relates to both types of uncertainty. Without vulnerability, there is no need for trust to emerge [30,66,114,160].…”

Section: Elements Of Trustmentioning

confidence: 99%

How to Evaluate Trust in AI-Assisted Decision Making? A Survey of Empirical Methodologies

Vereschak

Bailly

Caramiaux

2021

Proc. ACM Hum.-Comput. Interact.

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The spread of AI-embedded systems involved in human decision making makes studying human trust in these systems critical. However, empirically investigating trust is challenging. One reason is the lack of standard protocols to design trust experiments. In this paper, we present a survey of existing methods to empirically investigate trust in AI-assisted decision making and analyse the corpus along the constitutive elements of an experimental protocol. We find that the definition of trust is not commonly integrated in experimental protocols, which can lead to findings that are overclaimed or are hard to interpret and compare across studies. Drawing from empirical practices in social and cognitive studies on human-human trust, we provide practical guidelines to improve the methodology of studying Human-AI trust in decision-making contexts. In addition, we bring forward research opportunities of two types: one focusing on further investigation regarding trust methodologies and the other on factors that impact Human-AI trust.CCS Concepts: • Human-centered computing → HCI theory, concepts and models.

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On the adapting function of social institutions

Lascaux

2022

Journal of Institutional Economics

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In this paper, I introduce an important dynamic function performed by social institutions, which consists in helping individual actors to adapt to significant changes taking place in their environment. This adapting function is juxtaposed against the statically-oriented properties of institutions, which comprise their enabling, constraining, and orienting functions. I explicate the three major adapting roles of social institutions, which correspond to the cognitive, normative, and regulatory institutional elements, and explore the nine principal mechanisms by which social institutions can accelerate the adaptation processes. I examine the main outcomes of the adaptation processes supported by social institutions, as well as the key enablers and barriers to successful adaptation. I present a co-evolutionary model of adaptive dynamics involving individuals, institutions, and the broader external environment, and discuss the major implications of the proposed framework.

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Trust and uncertainty: a critical re-assessment

Cited by 8 publications

References 14 publications

Trust in the face of uncertainty: a qualitative study of intersubjective trust and risk

Trust in the face of uncertainty: a qualitative study of intersubjective trust and risk

How to Evaluate Trust in AI-Assisted Decision Making? A Survey of Empirical Methodologies

On the adapting function of social institutions

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