Trust

Abstract

Trust is a multifaceted concept typically defined as “the expectancy of positive outcomes that one can receive based on the expected action of another party in an interaction characterized by uncertainty” (Bhattacharya, Devinney, & Pillutla, 1998). It is a variable that is of interest to scientists and practitioners working in a variety of areas of psychology involving interpersonal relationships, including marital, social, and business relationships. Psychologists treat trust as both a dispositional (personality) variable and a temporary state.