Clients undergoing transfer from one counselor to another were compared on the Generalized Contentment Scale and a DSM-III-R measure with clients staying with the same counselor over the same length of treatment. In three 12-week blocks, the clients with the same counselor made the greatest progress in the first 12 weeks, making less progress in each successive block. The clients who were transferred in the middle of the second 12-week block also made the greatest progress in the first time block, lost some of the progress in the transfer block, and made significant progress with the new counselor in the third time block, ending with no significant differences in either generalized contentment or DSM-III-R outcome from clients who had not been transferred.
There has been very little literature on the transfer of clients because it is not thought of as a common part of a client's experience. In private practice, referral is either made early in treatment or the counselor usually continues with the case until termination. Nevertheless, there are many cases in which transfer is common, and its effects are unknown. With the advent of psychoeducational treatments of specified time lengths, it is becoming more common for agencies to offer many services, and for clients with multiple problems to be transferred from one psychoeducational treatment to another as the case requires. In the literature in which transfer has been reviewed (Gavazzi & Anderson, 1987;Wapner, Klein, Friedlander, & Andrasik, 1986), it has been addressed with interesting suggestions but with no empirical evidence.In training settings, referral is not only common, it is structurally part of the treatment facility. Transfer is so common that O'Reilly (1987) has called the process involved "the transfer syndrome, " and Muller (1986) has claimed that these cases are different from all other cases. When a client starts with a trainee, that client will either terminate treatment before the trainee's termination, or will have to transfer, unless the trainee can take the client to whatever job the trainee gets. This ability to take the client to the new job is rare. The trainee would have to get a job in a practice for which this client is appropriate and in the same geographic region. Additionally, most clients in training facilities are unable to afford the treatment outside the training facility, even when other conditions are met.When transfer does occur, the common assumption is that transfer interrupts the counseling process (O'Reilly, 1987) and that a client being transferred will improve more slowly than a client being seen continuously for the same period by the same counselor. Nevertheless, there is tangential evidence that this may not be true. The metastudy by Howard, Kopta, Krause, and Orlinsky (1986) indicated that half of the gain in counseling is made in the first 10 sessions. Although the first 10 sessions with a second (or third) counselor are not the same as the first 10 sessions with the first counselor, the relevant variables (such as a...