Training Teamwork Skills Using MMORPGs

Wang, Dai-Yi; Chen, Ying-An

doi:10.1109/digitel.2012.24

2012 IEEE Fourth International Conference on Digital Game and Intelligent Toy Enhanced Learning 2012

DOI: 10.1109/digitel.2012.24

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Training Teamwork Skills Using MMORPGs

Dai-Yi Wang

Ying-An Chen

Abstract: Many researchers speculated that Massively Multiplayer Online Role-Playing Games (MMORPGs) could create a problem-based learning environment for students to learn teamwork skills. In this study, a highly interactive MMORPG, World of Warcraft (WoW) was adopted and onegroup pretest posttest experiment was designed to answer two questions: (a) Do students' teamwork skills enhance through team playing in WoW? (b) Do training outcomes vary by the roles that students play in the game? (c) Are training outcomes relat… Show more

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Cited by 2 publications

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"An Ideal Human"

Zhang

McNeese

Freeman

et al. 2021

Proc. ACM Hum.-Comput. Interact.

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Driven by state-of-the-art AI technologies, human-AI collaboration has become an important area in computer-supported teamwork research. While human-AI collaboration has been investigated in various domains, more research is needed to explore human perceptions and expectations of AI teammates in human-AI teaming. To achieve an in-depth understanding of how people perceive AI teammates and what they expect from AI teammates in human-AI teaming, we conducted a survey with 213 participants and a follow-up interview with 20 participants. Considering the context-dependency of teamwork, we chose to study human-AI teaming in the context of multiplayer online games as a case study. This study shows that people have mixed feelings toward AI teammates but hold a positive attitude toward future collaboration with AI teammates in general. Our findings highlight people's expectations for AI teammates in a rapidly changing collaborative environment (e.g., instrumental skills for in-game tasks, shared understanding between humans and AI, communication capabilities, human-like behaviors and performance), as well as factors that impact people's willingness to team up with AI teammates (e.g., pre-existing attitudes toward AI, previous collaboration experience with humans). We contribute to CSCW by shedding light on how AI should be structured in human-AI teaming to support highly complex collaborative activities in CSCW environments.

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"An Ideal Human"

Zhang

McNeese

Freeman

et al. 2021

Proc. ACM Hum.-Comput. Interact.

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Viability of Using Digital Games for Improving Team Cohesion: A Systematic Review of the Literature

Kovalčík,

Švecová,

Kabát

2023

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Team cohesion, teamwork and team building are important constructs regarding teams and their performance in various organizations and environments. In this review, we sum- marize the current state of research on the influence of digital games on team cohesion and related constructs. We found a total of 7 studies that fit the criteria, resulting in 18 outcomes. Among the 18 outcomes that improved throughout the intervention, 15 reported significant improvement from the intervention and 3 reported no significant differences. Specifically, team communication, task delegation, atmosphere, trust, team flow, team performance and goal commitment were the most improved sub-constructs by team building video gaming interventions. The majority (n = 9) of those with significant improvements post-test were from randomly controlled trials (RCTs) with single or two control groups. Overall, we found that team video gaming may be effective in supporting team cohesion or team building; however, to enhance the understanding of the relationship between digital games and team cooperation, it is recommended to extend or vary gameplay intervention times, prioritize diverse outcome measures, address re- porting biases, conduct follow-up assessments, include diverse populations and report demographics, and recognize the specific effects of different game features on outcomes.

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Training Teamwork Skills Using MMORPGs

Cited by 2 publications

References 11 publications

"An Ideal Human"

"An Ideal Human"

Viability of Using Digital Games for Improving Team Cohesion: A Systematic Review of the Literature

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