Training Services in Small and Medium-sized Enterprises: Evidence from Poland

Abstract

In the knowledge-based economy knowledge and skills are becoming more and more significant for the success of companies. This applies also to firms from small and medium-sized enterprises (SMEs) sector. As large companies in many cases posses special divisions devoted to trainings, they normally have no problems with updating the knowledge and skills of their employees. The situation is different with regard to SMEs, which often have no resources and abilities to train their employees. In the article, the following aspects are examined: 1.What are the differences in demand for training services among firms from the SMEs sector and larger companies? 2. What are the determinants of making the decision about using particular training company and training topic? This article analyses the characteristics of using training services by SMEs from the Pomeranian region of Poland and compares the results with those for larger companies.

Effects of Multimedia Audio and Video Integrated Orientation Training on Employees’ Organizational Identification and Self-Efficacy Promotion

“…Most of the previous research on the use of multimedia audio/video in education focused on the discussion of school education (Lohmann and Frederiksen, 2018;Kincey et al, 2019;Matsiola et al, 2019;Mei et al, 2019;Ocak and Baran, 2019) but rarely discussed education and training in enterprises. However, research indicated that employees participating in education and training can improve in terms of productivity (Becker, 1962;Smith and Kenyon, 2005;Zieba and Zieba, 2014), ability and knowledge (Mann and Robertson, 1996;Huang, 2001), and self-efficacy (Mann and Robertson, 1996). Nevertheless, previous literature scarcely mentioned improving the effectiveness of training styles nor the enhancement of employees' job involvement, organizational commitment, and satisfaction with self-efficacy.…”