Towards Future Interior Concepts: User Perception and Requirements for the Use Case Working in the Autonomous Car

Mathis, Lesley-Ann; Widlroither, Harald; Traub, Nico

doi:10.1007/978-3-030-80012-3_37

Cited by 2 publications

(2 citation statements)

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“…The impact of the occupant's cognitive state implies how urgency in the car should be prioritised and managed through in-car interaction between occupants and displays (Politis et al 2013(Politis et al , 2014Li et al 2018). Additionally, it has been a common pro-mise of autonomous vehicles to involve working and being productive while commuting (Mathis et al 2021). The cognitive state emphasizes the importance of users' perspectives about completing focused tasks and working inside autonomous cars (Stevens et al 2019;Mathis et al 2021) to guide how car interiors and interactions can be shaped.…”

Section: Discussionmentioning

confidence: 99%

“…Additionally, it has been a common pro-mise of autonomous vehicles to involve working and being productive while commuting (Mathis et al 2021). The cognitive state emphasizes the importance of users' perspectives about completing focused tasks and working inside autonomous cars (Stevens et al 2019;Mathis et al 2021) to guide how car interiors and interactions can be shaped.…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

When do People Expect Effortless In-Car Interactions?

Ince¹,

Cha²,

Cho³

2023

Proceedings of the 6th International Conference on Intelligent Human Systems Integration (IHSI 2023) Integrating People and Int

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Drivers have experienced various in-car interactions due to advanced infotainment systems and digital integration in cars. The scope of in-car interaction is likely to be further expanded in autonomous driving due to the increased free time in the car for focusing on non-driving activities. When designing in-car interactions, enhancing the in-car user experience by giving drivers new abilities and providing them with effortless and intuitive interactions is a worthy goal. Hence, understanding users’ perspectives in the early phases is the critical first step to informing the design process. Although prior studies have revealed users’ expectations and needs in an autonomous vehicle, there is a lack of understanding of when and in which context users might most desire effortless interaction. This investigation aims to examine users’ expectations and identify themes for effortless in-car interaction. One hundred fifty participants were recruited using a purposive sampling strategy. The study consists of an open-ended online questionnaire that enquired about the context in which people desire effortless interaction within a car the most. Questionnaire responses were clustered into themes using a thematic analysis method. The study proposes a taxonomy of in-car contexts composed of six major themes, with 17 sub-themes, which include the following contexts: 1) switching-required, 2) emotion-underlain, 3) idle-away, 4) less-controllable, 5) time-sensitive and 6) task-oriented. The findings provide guidance regarding the critical contexts of effortless interaction, which designers can use to better understand and improve automotive experiences.

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