Towards Automatic and Accurate Lead User Identification

Pajo, Sanjin; Verhaegen, Paul-Armand; Vandevenne, Dennis; Duflou, Joost R.

doi:10.1016/j.proeng.2015.12.445

Cited by 5 publications

(14 citation statements)

References 6 publications

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“…Von Hippel describes that lead users were sought in the development of a new PC-CAD system and the identification method used was through formal telephone questioners. Through a series of semi-structured questions asked by researchers, users were filtered depending on their responses [12]. Due to lead users being a small proportion of a given population of users, and user populations being proportionally very large, screening can be very inefficient in terms of time and cost [12,13,15,16].…”

Section: Findings/resultsmentioning

confidence: 99%

“…Through a series of semi-structured questions asked by researchers, users were filtered depending on their responses [12]. Due to lead users being a small proportion of a given population of users, and user populations being proportionally very large, screening can be very inefficient in terms of time and cost [12,13,15,16]. This inefficiency can be broken down into low sample efficiency, high search costs and a reliance on the self-assessment of respondents [13].…”

Section: Findings/resultsmentioning

confidence: 99%

“…Communication mediums such as phone call interviews and postal questionnaires were commonly used. While effective, these methods have two major limitations in that they are very time consuming and of high cost due to the human resources that are required [12,16]. The phone calls or letters would be used to draw out these otherwise unknown network connections between users.…”

Section: Findings/resultsmentioning

confidence: 99%

“…Identifying lead users has been widely studied [2,14] already prior to social media becoming as utilized and developed as it is now. Growth in social media usage in the past two decades has accelerated the development of methods that utilize social media tools for identifying lead users [12,13,17]. Netnography is an identification method that involves combining the recognized study of ethnography, with the internet [13].…”

Section: Findings/resultsmentioning

confidence: 99%

“…Examples include; physical interviewing lead users for new product ideas or features, phone interviews, email contact and social media interaction [2,12]. Lead users have been described as 'rare subjects which are difficult to detect [2,13].…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Identifying Lead Users for User-Centered Design (UCD) in Sports Product Development

Leen

Usma

Antlej

et al. 2018

The 12th Conference of the International Sports Engineering Association

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There is great benefit for small medium enterprises (SMEs) and startups to utilize lead users in product development. By utilizing lead users companies can make products that are more commercially attractive and better accepted in the market. However, identifying lead users has traditionally been a difficult and expensive task. In the past, lead users have been found through time consuming personal networking, telephone interviews, mail questionnaires and data mining of often large user bases. This paper proposes that identification can be made more efficient by adapting some of these techniques, through taking a digital approach using existing social media communities such as those on Facebook. It is proposed that using social media application programming interfaces (APIs) could allow what used to be reserved for large multinationals, could be made accessible to SMEs and startup companies without extensive resources.

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Section: Findings/resultsmentioning

confidence: 99%

Section: Findings/resultsmentioning

confidence: 99%

Section: Findings/resultsmentioning

confidence: 99%

Section: Findings/resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Identifying Lead Users for User-Centered Design (UCD) in Sports Product Development

Leen

Usma

Antlej

et al. 2018

The 12th Conference of the International Sports Engineering Association

View full text Add to dashboard Cite

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Data-Driven Design in Concept Development: Systematic Review and Missed Opportunities

Bertoni

2020

Proc. Des. Soc.: Des. Conf.

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The paper presents a systematic literature review investigating definitions, uses, and application of data-driven design in the concept development process. The analysis shows a predominance of the use of text mining techniques on social media and online reviews to identify customers’ needs, not exploiting the opportunity granted by the increased accessibility of IoT in cyber-physical systems. The paper argues that such a gap limits the potential of capturing tacit customers’ needs and highlights the need to proactively plan and design for a transition toward data-driven design.

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The impact of lead users on innovation success

Marzouki

Belkahla

2019

INMR

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Purpose The purpose of this paper is to study the impact of lead users (LUs) on innovation success by proposing and validating an integrative model that links LUs, innovation success and knowledge sharing (KS) variables. Design/methodology/approach The authors research is quantitative in nature and data were collected through a survey conducted among 30 information technology Tunisian companies. The authors preliminary analysis was explored using the “SPSS” software and processed through exploratory factor analysis and regression analysis methods. Findings Results showed that LUs who possess advanced skills and valuable knowledge can contribute to enhance new successful innovations, and hence, enable companies to gain short and long-term profits. Besides, the authors confirmed that the impact of LUs on innovation success is mediated by the “KS” behavior. Practical implications An integrative framework that links LUs, innovation success and a third variable called KS is presented to see beyond the intended importance of this type of user regarding the development of new innovations. Originality/value The paper offers new insights to the topic of LUs by emphasizing the role of “KS” variable in strengthening the LUs – innovation success relationship.

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Towards Automatic and Accurate Lead User Identification

Cited by 5 publications

References 6 publications

Identifying Lead Users for User-Centered Design (UCD) in Sports Product Development

Identifying Lead Users for User-Centered Design (UCD) in Sports Product Development

Data-Driven Design in Concept Development: Systematic Review and Missed Opportunities

The impact of lead users on innovation success

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