Towards a Multidimensional Approach for the Evaluation of Multimodal Application User Interfaces

Queiroz, José Eustáquio Rangel de; Fechine, Joseana Macêdo; Barbosa, Ana Esther Victor; Ferreira, Danilo S.

doi:10.1007/978-3-642-02577-8_4

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“…The ISO also defines that at least one indicator in each of these aspects should be measured to determine the level of usability achieved [136]. In order to evaluate satisfaction, we consider the Method Evaluation Model (MEM) [137] [133] which contemplates three primary constructs: perceived ease of use -PEOU ("the degree to which a person believes that using a particular system would be free of effort"), perceived usefulness -PU ("the degree to which a person believes that using a particular system would enhance his or her job performance") and intention of use -ITU ("the extent to which a person intends to use a particular system").…”

Section: Introductionmentioning

confidence: 99%