Tourists’ Perceptions of Group Package Tour Relative Parties’ Questionable Tour-Related Behaviors

Abstract

This study identified important questionable behaviors conducted by tour group leaders, tour guides, travel agency reception personnel, and other tourists in group package tours and investigated how tourists perceive those questionable behaviors. Data for this study were obtained from tourists who had taken part in a Taiwanese group package tour in the recent year. Results of the study show that, leading to damage on others' properties, violating principles on information giving and handling, inappropriate voluntary behavior, and violating pre-set itinerary were mostly perceived by tourists as inappropriate. Significant correlations between certain questionable behaviors and tourists' general attitudinal statements were also verified. This study is beneficial in helping both academia and industry personnel better understand the behaviors that affect tourists' perceptions.

Tourist-to-Tourist Interaction: The Case of an All-Inclusive Hotel Business

“…Turizm literatürü üzerine bir tarama yapıldığında, pek çok alanda turist-turist etkileşiminin incelendiği görülmektedir. Bu bağlamda, temalı park ziyaretçileri (Grove ve Fisk, 1997), konferans katılımcıları (Wei, Lu, Miao, Cai & Wang, 2017), sırt çantalı turistler (Millán, Garzon & Navarro, 2016;Murphy, 2001;Stewart & Cole, 2001), kruvaziyer yolcuları (Huang & Hsu, 2009Kriwoken & Hardy, 2018;Papathanassis, 2012), tura çıkan turistler (Lee vd., 2021;Levy, 2010;Levy, Getz & Hudson, 2011;Lin, Zhang, Gursoy & Fu, 2019;Tai, 2012;Wu, 2007), kayak tatilcileri (Gilbert & Hudson, 2000), kırsal turistler (Choo & Petrick, 2014;Holloway, Green & Holloway, 2011) ve helal turizme katılan bireyler (Temerak, 2019) üzerine yürütülen çalışmalara rastlanabilmektedir. Buna karşın, otel işletmelerinde turist-turist etkileşimini konu alan çalışmaların oldukça sınırlı olması dikkat çekicidir.…”

Effect of Tourist-To-Tourist Encounters: Increased Conflict or Reduced Social Distance?

“…In a cultural group tour study, Levy (2010) used a field experiment to investigate the effect of managerially facilitated T2T interactions and identified some positive T2T interaction results from activities such as socializing, group contests, and group photos. Tai (2012) studied tourists’ "questionable” behaviors and found that tourists’ demographic background and group package tour characteristics influenced their judgment towards whether other people’s behavior are appropriate or acceptable.…”