Tourist loyalty and intangible cultural heritage: the case of Popayán, Colombia

Cruz, Francisco González Santa; López‐Guzmán, Tomás; Gallo, Luz Stella Pemberthy; Gutiérrez, Pablo Rodríguez

doi:10.1108/jchmsd-06-2019-0062

Cited by 15 publications

(10 citation statements)

References 61 publications

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“…This paper explores the existing correlations between the perception of the historical and monumental heritage site visited and tourist behavior. It adds to the current academic literature on tourist experiences at World Heritage (WH) places [19,20]. In this paper, we investigate the degree of tourist experience with the visit to the heritage site to the motivation that leads to the trip being made, and the valuation of the site's attributes.…”

Section: Introductionmentioning

confidence: 99%

The Influence of Tourists’ Experience on Destination Loyalty: A Case Study of Hue City, Vietnam

et al. 2021

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This research focuses on the impact of the tourist experience on the relationship among destination image, tourist motivation, and tourist satisfaction on destination loyalty by examining the theoretical and empirical evidence on the causal relationship between constructs. A research model was proposed, in which nine hypotheses were developed, and the empirical data were collected from Hue city, which is a major tourist destination in Vietnam. A total of 204 questionnaires were returned, and the data were analyzed using PLS-SEM. The moderating effect of the tourist experience on the impact of the destination image, tourist motivation, and tourist satisfaction on destination loyalty is analyzed in this article. The proposed conceptual model was tested, and the results reveal a significant relationship between the two constructs to destination loyalty (destination image and tourist satisfaction). Furthermore, the findings support the proposed destination loyalty model: destination image, tourist satisfaction directly influenced destination loyalty, and tourist experience play an important role as a moderator in the relationship between tourist motivation and tourist loyalty.

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Section: Introductionmentioning

confidence: 99%

The Influence of Tourists’ Experience on Destination Loyalty: A Case Study of Hue City, Vietnam

et al. 2021

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“…Chinese scholars have essentially overemphasized the economic value and underestimated the humanistic value of ICH tourism [82]. This differs from other countries' research which primarily focused on the study of ICH tourism destinations as well as tourists' loyalty and satisfaction [90,91]. It is noteworthy that the ICH of ethnic areas became a research hotspot, mainly aiming to safeguard cultural diversity and national and local identity in China.…”

Section: Discussionmentioning

confidence: 99%

Intangible Cultural Heritage in China: A Visual Analysis of Research Hotspots, Frontiers, and Trends Using CiteSpace

et al. 2021

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In recent years, the development and utilization of Intangible Cultural Heritage (ICH) has become an increasingly significant research topic. Worldwide, however, little research has been systematically and comprehensively conducted to review relevant ICH literature. The application CiteSpace was used to identify the research hotspots, frontiers, and trends in China’s ICH field from 2003 to 2020. The results showed that the quantity of published literature has steadily increased throughout the respective period. Scholars and research institutions alike have shown poor cooperation whereby ICH protection received most of the attention. In addition, the digitalization of ICH is an inevitable trend in ICH protection and inheritance, while the combination of ICH and cultural industries constitutes an important approach to ICH utilization and communication. Hence, the ultimate goal of ICH research consists of seeking ways to achieve its sustainable development to satisfy the increasing cultural demands. Findings furthermore show that ICH for rural revitalization constitutes a unique research topic with Chinese characteristics. This study provides insights for scholars and practitioners worldwide to facilitate a better understanding of ICH in China.

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“…Foreign ICH protection and research work started early and has achieved fruitful research results in basic fields such as the concept, theoretical connotation, characteristics, value, relationship between ICH and human life, protection and inheritance, and development and utilization [8][9][10][11][12][13]. Further research mainly focuses on ICH experience and ICH tourism development [14][15][16][17][18][19][20][21][22][23][24]. In recent years, the focus has been extended to diachronic, reflective, and suggestive research on ICH protection, ICH reconstruction and re-innovation, and exploring the relationship between ICH and social and cultural identity in the historical and social dimensions [25][26][27][28].…”

Section: Introductionmentioning

confidence: 99%

Spatio-Temporal Distribution Characteristics of Intangible Cultural Heritage and Tourism Response in the Beijing–Hangzhou Grand Canal Basin in China

et al. 2023

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The Beijing–Hangzhou Grand Canal is renowned for being one of the longest and largest canals in the world. Running from Beijing to Hangzhou (north to south), it connects China’s five major water systems and has an important impact on the ecological environment and economy of northern and southern China. It also boasts a large quantity of intangible cultural heritage (ICH). Clarifying the spatio-temporal distribution pattern of ICH in the Beijing–Hangzhou Grand Canal Basin and its influencing factors is essential for the protection and utilization of heritage resources and the formulation of management policies. In this study, 977 national ICH items in the Beijing–Hangzhou Grand Canal Basin are analyzed with the help of ArcGIS spatial analysis technology, SPSS regression analysis, and human geography research methods. The results show that the national ICH in the Beijing–Hangzhou Grand Canal Basin has complete categories but varies in provincial scale, particularly between the north and south parts. According to the analysis using tools such as kernel density estimation, standard deviation ellipse, and the center-of-gravity model, it is clear that the ICH in the Beijing–Hangzhou Grand Canal Basin shows different degrees of sub-type aggregation, varying directional characteristics of each batch of ICH, and a centre of gravity of ICH with a tendency to shift in multiple directions. The main factors affecting the spatio-temporal distribution pattern of ICH in the Beijing–Hangzhou Grand Canal Basin are natural geographical factors, socioeconomic factors, and policy environment factors. Moreover, there is a significant positive correlation between ICH resources and the tourism industry that cannot be ignored. This study provides an important reference for planning the reuse of ICH resource systems in northern and southern China.

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Tourist loyalty and intangible cultural heritage: the case of Popayán, Colombia

Cited by 15 publications

References 61 publications

The Influence of Tourists’ Experience on Destination Loyalty: A Case Study of Hue City, Vietnam

The Influence of Tourists’ Experience on Destination Loyalty: A Case Study of Hue City, Vietnam

Intangible Cultural Heritage in China: A Visual Analysis of Research Hotspots, Frontiers, and Trends Using CiteSpace

Spatio-Temporal Distribution Characteristics of Intangible Cultural Heritage and Tourism Response in the Beijing–Hangzhou Grand Canal Basin in China

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