Tourisms development impacts: an appraisal of workplace issues, labour and human development

Booyens, Irma

doi:10.4337/9781800377684.00025

Cited by 6 publications

(3 citation statements)

References 70 publications

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“…Although the tourism sector assumes an important role in the South African economy there are major challenges related to local economic development and a lack of significant upliftment of local communities surrounding large tourism assets (Giddy & Rogerson, 2021). The primary way by which tourism benefits local communities, particularly state-owned tourism assets, is in the form of job creation rather than through backward linkages for the provision of tourism products and services which can generate significant opportunities for business development within local communities as well as social upliftment and minizing conflicts between the tourism economy and local residents (Rogerson, 2014;Adiyia et al, 2017;Chidakel, Eb & Child, 2020;Booyens, 2022, Burton & Rogerson, 2023. This has precipitated disappointment and (sometimes) conflict between local communities and the large state-owned assets located in rural communities as communities do not feel that they significantly benefit from these assets (Spenceley & Goodwin, 2007;Strickland-Munro, Moore & Freitag-Ronaldson, 2010;Rylance & Spenceley, 2013).…”

Section: Introductionmentioning

confidence: 99%

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Giddy,

Rogerson

2023

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Tourism is often discussed as a pathway to local economic development especially in the Global South. Although much discussion surrounds upliftment via job creation and the direct income generated from tourism enterprises, there is increasing focus on the benefits of tourism supply chains for local communities. Existing research demonstrates the potential role of tourism supply chains to uplift local businesses, particularly small medium and micro-enterprises (SMMEs). Nevertheless, there are many barriers which face local SMMEs in accessing tourism supply chains particularly in the Global South. This paper seeks to investigate the relationship between a major state-owned tourism asset in South Africa, Addo Elephant National Park, and SMME development. Using qualitative interviews with stakeholders within the Addo Elephant National Park, local tourism businesses as well as local SMMEs, the challenges faced by these enterprises in entering the tourism supply chain are highlighted as well as the tenuous linkages between local SMMEs and state-owned tourism assets.

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Section: Introductionmentioning

confidence: 99%

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Giddy,

Rogerson

2023

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“…Globally, the hotel sector is considered paramount in tourism destination development since it is charged with the provision of food, accommodation and other amenities (Booyens, 2022). In Kenya, hospitality and tourism industry is ranked second after the agriculture contributing 10.4% of the country's GDP (Government of Kenya -GoK, 2022).…”

Section: Introductionmentioning

confidence: 99%

Impact of Related Diversification Strategies on Organizational Performance among Star Rated Hotels in the Kenyan Coast

Owenga,

Mutinda,

Mapelu

2023

JHT

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Purpose: For any organization to succeed in the present competitive and ever-changing business environment, understanding the risks, opportunities, and strength posed by the external environment is inevitable. Organizations must exploit opportunities and avoid risks by applying relevant strategies and developing various strategic approaches that will improve their competitive edge and overall performance. One of the possible ways to improve business efficiency and performance is through diversification. The purpose of this study was to assess the applicability of a diversification strategy as a game plan to motivate and develop resilience against organizational and environmental forces in business operations to improve organizational performance in star rated hotels in the Coastal Kenya. The specific objectives was; to determine the impact of related diversification strategies on organizational performance among star rated hotels in coastal Kenya Coastal. Materials and Methods: Notably, 36 star rated hotels were selected while 419 respondents were involved which comprised; strategic managers, tactical and operational managers. This represented a response rate of 92.4% and 80.6% for the questionnaires and interviews respectively. Stratified sampling was used to select the hotels while purposive sampling was used to select the managers. Questionnaires and interview schedules were used during data collection. Data analyze was both analyzed using both descriptive and inferential analysis. The mean for overall adoption of horizontal diversification strategies was 3.94 (std. dev=0.92) while vertical diversification strategies was 3.28 (std. dev=1.13) which was significant. The mean on overall adoption of related diversification strategies was 3.60 (std. dev=0.95), demonstrating that related diversification strategies have on overall been adopted to a large extent. Findings: The model summary results indicates that R-Square=0.598; this implies that 59.8% of performance is explained by vertical and horizontal diversification strategies. This implies that, both horizontal and vertical diversification strategies were significantly adopted in the operation and management of hotel business in the coast region of Kenya. The null hypothesis stating, “There is no significant relationship between vertical diversification strategies and performance of star rated hotels along the Kenyan Coast” was rejected. This means that horizontal and vertical diversification strategies are significant predictors of performance of star rated hotels in the Kenyan Coast. From the regression model, horizontal and vertical diversification were found to have a positive effect that was statistically significant on performance of star rated hotels in the Kenyan Coast. Implications to Theory, Practice and Policy: Policy makers should initiate policies that motivate organizations such as hotels to practice diversification to minimize negative impact on both financial and non-financial performance aspects.

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“…This contradiction also plays out on a broader level, as positive environmental travel behaviour (e.g. avoiding long-haul destinations) often works against many socially, economically and culturally STBs Duvat, 2010;Booyens, 2022).…”

Section: Final Thoughts: the Wicked Problem (Or Grand Challenge?) Of ...mentioning

confidence: 99%

Tourists on the Edge: Understanding and Encouraging Sustainable Tourist Behaviour in Greenland

Cooper

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Tourism is a phenomenon that can provide numerous benefits, such as economic development, nature preservation, and intercultural understanding. However, the way we practice leisure travel is currently unsustainable. As well as generating carbon emissions that exacerbate the global climate crisis, tourism practices can degrade destination environments and perpetuate unequal power dynamics between different societies and cultures. Peripheral and developing nations like Greenland often rely on tourism for export revenue, job creation and social mobility. However, their peripheral or ‘frontier’ quality can contribute to a tourist imaginary that frames such places as empty landscapes for unregulated adventure. This is problematic because these destinations also tend to house fragile natural environments and marginalised local communities. This PhD thesis uses Greenland as a case study of a tourism destination ‘on the edge’, where tourism is an important industry, yet simultaneously triggers tensions on environmental, social, cultural and economic levels. The destination-level tensions created by tourism can partly be addressed by changing the in-destination behaviour of tourists. This is the focus of the current PhD thesis, which has an overarching aim of understanding and encouraging sustainable tourist behaviour. It does this through three independent but interlinked papers, each of which focuses on a distinct component of a theoretical framework for sustainable behaviour change. Paper 1 is concerned with understanding the context of sustainable tourist behaviour in Greenland, by taking an inductive approach towards exploring the varied interpretations of sustainable tourism among local industry stakeholders. Paper 2 shifts to the tourist perspective, employing a mixed-methods research design to uncover some of the psychological antecedents of (un)sustainable tourist behaviour. Paper 3, informed by findings from Papers 1 and 2, designs and tests a behavioural intervention to encourage a specific sustainable tourist behaviour in Greenland, and uses a survey experiment to reveal the psychological mechanisms driving this intervention. The thesis produces five overarching theoretical contributions that speak to different streams of literature within tourism and consumer behaviour. Firstly, the thesis nuances current thought around how sustainable tourism is conceptualised, exposing some of the pitfalls connected with existing framings and suggesting more appropriate ones. Secondly, the thesis contributes knowledge on the role of emotions as psychological antecedents of sustainable tourist behaviour, providing insights into how the constructs of gratitude and entitlement influence (un)sustainable tourist behaviour. The finding that the same psychological antecedent can have opposing influences on different types of sustainable behaviour leads to the third contribution: support for the use of the tourism context to advance knowledge on consumer behaviour, specifically sustainable consumer behaviour in hedonic contexts. The fourth contribution addresses literature on behaviour change, by revealing new and sometimes contradictory relationships between behavioural interventions and their determinants. Finally, the thesis demonstrates the relevance of a novel type of case in tourism –the extraordinary destination – which can be used to advance knowledge on the ‘WEIRD’ tourist segment and the future of extreme travel, while also addressing the urgent matter of the vulnerability of these types of destinations. On a practical level, the thesis provides concrete recommendations for destination managers, tourism operators, tourism marketing professionals, and managers of protected natural areas.

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Tourisms development impacts: an appraisal of workplace issues, labour and human development

Cited by 6 publications

References 70 publications

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Impact of Related Diversification Strategies on Organizational Performance among Star Rated Hotels in the Kenyan Coast

Tourists on the Edge: Understanding and Encouraging Sustainable Tourist Behaviour in Greenland

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