Tourism shopping and new urban entertainment

Abstract

This study explores shopping tourism with a special focus on the concept of luxury shopping in Dubai from the perspective of the consuming tourists. The study assesses the differences in the perceived importance of luxury shopping venues in Dubai as well as the perceived characteristics of luxury products in Dubai retail. Also the perceived advantages of Dubai as a luxury shopping destination are examined. Tourism shopping patterns are identified in this article based on the frequency of shopping and the significant differences in luxury purchasing patterns. Three main shopping groups (frequent shoppers, sometimes shoppers, and infrequent shoppers) were identified, and the study results show that there are differences among the different groups in their perception of the importance of the different shopping venues and entertainment options in Dubai. The study results also show that Dubai is perceived as a shopping heaven that has significant competitive advantages as a luxury shopping destination. Implications of the study results and recommendations for future studies are also discussed.

Resident Attitudes Towards Tourists and Tourism Growth: A Case Study From the Middle East, Dubai in United Arab Emirates

“…7-star Burj Al Arab hotel), imaginative manmade islands, and creative theme parks (Smith, 2010). Not surprisingly, modern Dubai is already well positioned on the international tourism map as a top world destination (Bagaeen, 2007;Sharpley, 2008;Zaidan, 2015b). Nonetheless, the government of Dubai is seeking to expand the city's tourism sector even further as outlined in its recently approved strategic tourism vision (Dubai Vision 2020).…”

Experiential tourist shopping value: Adding causality to value dimensions and testing their subjectivity

“…Semantically, a distinction must be made between “shopping tourism” as a motivation for traveling and “tourist shopping” as simply an activity tourists participate in, like many others (Timothy, ). Accordingly, perhaps because this type of behavior requires deeper conceptual and methodological research, different definitions have been proposed (see Choi et al, 2015, p. 3, for a selection) and a wide variety of names are used to describe this behavior: for instance “the pairing of tourism and shopping” (e.g., De‐Juan‐Vigaray & Garau‐Vadell, , p. 103): “outshopping” or “inshopping” (e.g., Guo et al, ) when it happens outside or inside the country boundary; “retail tourism” (e.g., Sullivan, Bonn, et al, ); and “tourist (impulse) buying” (e.g., Li et al, ), “tourism shopping” (e.g., Zaidan, ), or simply “tourists' shopping behavior” (e.g., Oh, Cheng, Lehto, & O'Leary, ), as used in the present study.…”

“…Both tourism (Goldsmith & Tsiotsou, ) and retailing (Sullivan, Kang, et al , ) are fully experiential products, in the sense that they can paradigmatically be explained through the combination and interdependence of both functional and emotional aspects. Nevertheless, in spite of this dual relevance, research on experiential tourists' shopping values and their connection to behavioral intentions (satisfaction and loyalty) is relatively limited and has only recently started to surface (e.g., Choi et al , , ; Sirakaya‐Turk et al , ; Zaidan, ). It adds causality to experiential dimensions: This work tests a structural model proposing a chain of effects between experiential value dimensions, moving on from other works that consider experiential value dimensions to have equally direct effects on the overall perception of value, customer satisfaction, and loyalty. It tests the relativistic and subjective nature of value perceptions (Holbrook, ; Li et al, ) as an additional measurement of the experiential approach, by building a multidimensional index for experiential tourist shopping value (ETSV index), in order to find significant differences in tourist shoppers in terms of age, gender, and nationality.…”

“…Both tourism (Goldsmith & Tsiotsou, 2012) and retailing (Sullivan, Kang, et al, 2012b) are fully experiential products, in the sense that they can paradigmatically be explained through the combination and interdependence of both functional and emotional aspects. Nevertheless, in spite of this dual relevance, research on experiential tourists' shopping values and their connection to behavioral intentions (satisfaction and loyalty) is relatively limited and has only recently started to surface (e.g., Choi et al, 2016aChoi et al, , 2016bSirakaya-Turk et al, 2015;Zaidan, 2016).…”

Private Business’ Roles as Stakeholders in Developing Surabaya as Tourism Destination

“…The most significant program initiated by private business is the establishment of Surabaya Big Sale or nowadays called Surabaya Shopping Festival. Shopping tourism is becoming important in modern world [43]. In Surabaya Shopping Festival event, many private businesses join the program to offer discount on their products in order to elevate the image of Surabaya as a shopping destination.…”