Tourism Market, Disability and Inequality: Problems and Solutions

Abstract

Tourism for the disabled is starting to develop rapidly and currently it does not only constitute an attractive form of spending free time, however, it is mainly a form of rehabilitation or social activation. Disabled people have the right and they are willing to undertake the act of travelling like the rest of society. This particular group of people may be more prone to social exclusion and inequality and their rights and voices are often less heard in the mainstream of tourism industry. The aim of this paper is to present the situation of people with disabilities, who are often socially disadvantaged and discriminated. The article presents the results obtained from the survey and a review of statistical data and literature.

Accessibility of Surabaya Museum for Visitors with Physical Disabilities

“…Accessible or social tourism for disabled groups can be implemented in all components of the tourism sector, such as travel agencies, accommodation, transportation, destinations, and information canters [13]. These destinations should provide services to support disabled tourists.…”

Assessing the Accessibility of Disabled Guests' Facilities for Enhancing Accessible Tourism: Case Study of Five- Star Hotels' Websites in Alexandria

“…2003) it is a form of discrimination, which conflict with the 2016 UNWTO slogan "the tourism accessible for all". In other words, unequaled tourism opportunity between healthy and disabled is shown as a barrier especially which is communicational because it strongly affects the people with disabilities especially if it is distorted and unadjusted (Popiel, 2016) Recently, In February 2017, The American Physical Therapy Association (APTA) had a Combined Sections Meeting (CSM) accessible to all persons. It was for accommodation reservation accessibility for a disability needs (APTA, 2017).…”

Innovation for People with Disabilities in Hospitality Industry: A Theoretical Approach

“…In international literature, research on tourism for individuals with disabilities mainly focuses on accessibility and travel behaviour. In terms of accessibility issues, research is related to online access to information resources [1][2][3][4][5][6], the limitations of individuals with disabilities in tourism activity [7][8][9][10][11], as well as the barriers that individuals with disabilities face [12,13]. Also, in terms of travel behavior issues, research is related to the analysis of the needs and motivations of people with disabilities [14][15][16][17][18], the evaluation of the behavior of tourists with disabilities [19][20][21][22][23], the evaluation of information sources for accommodation [24][25][26], and the evaluation of hospitality services in specific tourist destinations [27][28][29][30][31].…”