2022
DOI: 10.1177/16094069211073212
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Togetherness in Separation: Practical Considerations for Doing Remote Qualitative Interviews Ethically

Abstract: This discussion paper considers some of the practical and ethical aspects of doing qualitative interviews using synchronous online visual technologies within a shifting research context. It is argued that the immediate access to potential participants and subsequent data collection necessitate adjustment to the ways in which qualitative researchers understand and apply ethics, accountability, and responsibility in their data collection processes. We examine the parallels between interviewing face-to-face and i… Show more

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Cited by 45 publications
(29 citation statements)
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“…These methods may have resulted in less access to non-verbal cues during interviews which may have influenced engagement (Novick, 2008). However, this impact may have been mitigated by the fact that the first author had experience of conducting clinical work remotely throughout the pandemic and used relevant transferable skills including distant rapport building (Hanna & Mwale, 2017) and 'warming up talk' (Engward et al, 2022). Participation bias is always a risk in research of this nature.…”
Section: Strengths and Limitationsmentioning
confidence: 99%
“…These methods may have resulted in less access to non-verbal cues during interviews which may have influenced engagement (Novick, 2008). However, this impact may have been mitigated by the fact that the first author had experience of conducting clinical work remotely throughout the pandemic and used relevant transferable skills including distant rapport building (Hanna & Mwale, 2017) and 'warming up talk' (Engward et al, 2022). Participation bias is always a risk in research of this nature.…”
Section: Strengths and Limitationsmentioning
confidence: 99%
“…The findings from our scoping review did not identify major differences in the recruitment of participants in the context of virtual synchronous qualitative data collection compared with in-person data collection. Several key elements were highlighted, however, regarding ethical concerns that must be addressed when pivoting to virtual synchronous data-collection methods (Carter et al, 2021; Engward et al, 2022; Newman et al, 2021; Reñosa et al, 2021; Roberts, 2015; Varma et al, 2021). First, to obtain participants’ consent, researchers should use a method suitable to their context and convenient for the population they are trying to reach.…”
Section: Resultsmentioning
confidence: 99%
“…It allows the researchers and participants to reflect on their experience and ensure their well-being, especially when virtual sessions, whether individual interviews or focus groups, are carried out with a vulnerable population, such as older adults living alone (Melis et al, 2022) or individuals struggling with mental-health issues (Han et al, 2019), or broach sensitive topics (Pocock et al, 2021). Those moments of shared reflection are crucial to highlighting methodological issues that might have occurred during the whole process in order to improve future iterations of this data-collection method (Chiumento et al, 2018; Engward et al, 2022). To provide a safe and comfortable environment in which to do so, researchers should plan to discuss more informal topics following the session while also providing relevant resources, such as helplines or referral to clinical psychologists, if needed, and checking in with participants a couple of days later, especially if they come from a more vulnerable population, such as older adults living alone (Melis et al, 2022) or individuals with mental-health issues (Han et al, 2019).…”
Section: Resultsmentioning
confidence: 99%
“…Potential participants were emailed, with an accompanying information sheet, to introduce the interviewer, organise a telephone call to address any queries and arrange an interview time. Following verbal consent protocols associated with online interviewing (Engward et al, 2022), the interviews, lasting approximately 1 h, were conducted via Zoom and field notes were taken. Semi structured interviews were undertaken.…”
Section: Methodsmentioning
confidence: 99%