2016
DOI: 10.1108/ilds-01-2016-0005
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The world is your library, or the state of international interlibrary loan in 2015

Abstract: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series … Show more

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Cited by 5 publications
(2 citation statements)
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“…Process improvement efforts at the University of Arizona involved personnel training and monthly meetings to accelerate turnaround times (Voyles et al , 2008). A comprehensive evaluation of the service quality of ALA STARS highlighted an increase in the use of ILL services and the evolving tools used over time (Munson et al , 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Process improvement efforts at the University of Arizona involved personnel training and monthly meetings to accelerate turnaround times (Voyles et al , 2008). A comprehensive evaluation of the service quality of ALA STARS highlighted an increase in the use of ILL services and the evolving tools used over time (Munson et al , 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…With Web 2.0's development, more and more commercial websites, such as Amazon, Youtube and Youku, encourage users to post product reviews on their platforms [1,2]. These reviews are helpful for both readers and product manufacturers.…”
Section: Introductionmentioning
confidence: 99%