Abstract:Purpose
The purpose of this paper is to share the results of the 2019 international interlending survey conducted by the American Library Association, Reference and User Services Association (RUSA), Sharing and Transforming Access to Resources Section (STARS) International Interlibrary Loan (ILL) Committee, the fourth such survey conducted by this group since 2007.
Design/methodology/approach
Committee members developed the survey instrument and collected data in Qualtrics. Questions from the 2015 and 2011 i… Show more
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