The work-based predictors of job engagement and job satisfaction experienced by community health professionals

Noblet, Andrew; Allisey, Amanda; Nielsen, Ingrid; Cotton, Stacey; LaMontagne, Anthony D.; Page, Kathryn M.

doi:10.1097/hmr.0000000000000104

Cited by 19 publications

(20 citation statements)

References 22 publications

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“…For instance, individuals' attitudes toward their jobs (Mackay et al, 2017); individuals' perceptions of closeness and alignment with organizational values and mission (Ilkhanizadeh and Karatepe, 2017); employees' level of self-efficacy and perceived control over their jobs (Noblet et al, 2016; Chmiel et al, 2017) employees' goal orientation (Adriaenssens et al, 2015), optimism, personal capital (Karatepe and Karadas, 2015), and psychological empowerment (Kimura, 2011); and employees' dedication to task completion (Porter, 1996; Eldor and Harpaz, 2016) are also considered precursors of employees' engagement.…”

Section: Resultsmentioning

confidence: 99%

Is a Transdisciplinary Theory of Engagement in Organized Settings Possible? A Concept Analysis of the Literature on Employee Engagement, Consumer Engagement and Patient Engagement

Graffigna

2017

Front. Psychol.

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Organizations are experiencing increased competition, disruptive innovation, and continuous changes in their social and economic context. Furthermore, the decrease of resources (economic and human) in such a demanding context make it imperative for organizations to find new models and strategies to make their service delivery more sustainable at the economic, environmental and psychological levels. In such a complex scenario the concept of engagement of the individuals involved in organized settings (either as service providers or as final receivers) is a promising lever for innovation. However, despite the number of studies on the matter, the debate on engagement is still very fragmented because the corpus of literature addressing the different areas of engagement is divided and diverse in its nature. In this paper, we discuss the results of a conceptual analysis of the literature conducted in order to investigate overlapping features and areas of divergence among three different areas of investigation and application of the engagement phenomenon in organized settings: the domains of employee engagement, consumer engagement, and patient engagement. These are deliberately selected as prototypical of the phenomenon of engagement along the “inside/outside” of organizational settings. The analysis consisted in a qualitative conceptual survey? Of the scholarly literature indexed with the key terms “employee engagement,” “consumer engagement,” and “patient engagement.” We performed a key-word based survey? Of the literature in the Scopus database. A total of 163 articles were selected and analyzed. The analysis cast light on the following areas of conceptual overlap among employee, consumer and patient engagement: (1) engagement is different from empowerment and activation; (2) engagement is a multi-componential psychological experience; (3) engagement is a self-transformative experience; (4) engagement develops within a relational context; (5) engagement is a systemic phenomenon. These findings, although preliminary and in need of further investigation, suggest the feasibility of promoting a transdisciplinary reflection on the phenomenon of engagement in organized settings.

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Section: Resultsmentioning

confidence: 99%

Is a Transdisciplinary Theory of Engagement in Organized Settings Possible? A Concept Analysis of the Literature on Employee Engagement, Consumer Engagement and Patient Engagement

Graffigna

2017

Front. Psychol.

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“…Practicing in an ever-changing work environment (Sawbridge & Hewison, 2011) where there are uncertain health outcomes (Lloyd & King, 2001) are additional challenges associated with stress. At the same time that allied health professionals are encountering rising expectations of their practice capacity, they are reporting staff shortages (Kim & Stoner, 2008), lack of professional support (Jervis-Tracey et al, 2016;White & Winstanley, 2009) and the requirement to complete escalating and unrewarding administrative tasks (Kim & Lee, 2009;Noblet et al, 2016). These sources of occupational strain further contribute to stress and burnout in the allied health workforce.…”

Section: Effectiveness Of Clinical Supervision and Burnoutmentioning

confidence: 99%

“…When asked whether they were aware of the Guideline for clinical supervision, almost three-quarters of participants (n=57, 73.1%) agreed that they were aware. Having clearly structured policies and processes, which includes clinical supervision documentation, is recommended best practice (Hyrkas, AppelqvistSchmidlechner, & Paunonen-Ilmonen, 2002;Noblet et al, 2016), yet it is often lacking in organisations and is frequently reported as a barrier to clinical supervision effectiveness (Dawson et al, 2012;Kavanagh et al, 2001;Snowdon et al, 2015).…”

Section: Supervision Proceduresmentioning

confidence: 99%

“…Allied health clinicians working in community settings usually see people who have complex, chronic health conditions, who are frequently unwell, often very frail, sometimes confused, sometimes suffering from mental illness, sometimes under the influence of drugs and/or alcohol and sometimes living with abuse and violence (Noblet et al, 2016).…”

Section: Structured Clinical Supervision Frameworkmentioning

confidence: 99%

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Clinical supervision, burnout and intent to leave: an Australian mixed methods study of community-based allied health professionals

Saxby¹

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ObjectiveClinical supervision is widely recognised for providing professional support, professional development and clinical governance for healthcare workers. Despite the growing uptake of clinical supervision, there have been few studies about the effectiveness of supervision for allied health professionals and fewer studies conducted within the Australian health context. This study aims to identify the perceived effectiveness of clinical supervision of allied health professionals in an Australian metropolitan community health setting. The study also sought to identify those factors that contribute to effectiveness and the relationship between clinical supervision effectiveness, burnout and intention to leave, as well as any profession-specific differences. MethodologyThe research has a two-phase, explanatory-sequential, mixed methods design. In Study 1, participants (n = 82) anonymously completed an on-line questionnaire, administered through the health service's intranet at 8 months post-implementation of the intervention, a structured model of clinical supervision. Study 2, commenced 12 months postimplementation and comprised several focus groups (n = 26), separately attended by supervisees (n = 15), and supervisors (n = 11). The sample was drawn from the population of allied health professionals (N = 120) who were receiving or providing supervision within the study location.The on-line questionnaire sought demographic data, work history and the number and length of supervision sessions. Clinical supervision effectiveness was operationalised using the Manchester Clinical Supervision Scale-26 (MCSS-26©); burnout was measured using the Maslach Burnout Inventory; and intention to leave was operationalised using the Intent to Leave Scale. ResultsEighty-two allied health professionals participated in Study 1, resulting in a 68% response rate. Ages ranged from 24 to 66 years, and females accounted for 89% (n = 71) of all respondents. The professions of occupational therapy, physiotherapy and social work together comprised 73% of the total number of participants. Twenty-six allied health ii professionals participated in the five focus groups of Study 2. All participants were female, with 81% belonging to the professions of occupational therapy, physiotherapy and social work.Overall, clinical supervision was perceived as effective. In the main, supervisee's responses illustrated that supervision provided effective professional support, education and guidance for professional practice.'Time', as well as specific procedural factors, were found to be important in relation to Significant associations were found between clinical supervision effectiveness and burnout and intention to leave. Highly efficacious supervision was significantly and negatively associated with Emotional Exhaustion and Depersonalization. In addition, higher scores on "Finding Time" were significantly correlated with lower scores of Emotional Exhaustion.Effective supervision was significantly and positively associated with Personal Accomp...

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“…In today's competitive environment there is a considerable body of indication representing the advantages to businesses of having strongly engaged employees. Several academician and scholars proved that engaged employees less likely will leave the organization for instance (Andrew, et al, 2017), meanwhile; according (Li, et al, 2017), engaged employees will attend regularly. Nowadays, none of the businesses can survive without work engagement.…”

Section: Introductionmentioning

confidence: 99%

A Study of the Relationship between Work Engagement and Job Satisfaction in Private Companies in Kurdistan

Anwar¹,

Qadir²

2017

IJAEMS

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The work-based predictors of job engagement and job satisfaction experienced by community health professionals

Cited by 19 publications

References 22 publications

Is a Transdisciplinary Theory of Engagement in Organized Settings Possible? A Concept Analysis of the Literature on Employee Engagement, Consumer Engagement and Patient Engagement

Is a Transdisciplinary Theory of Engagement in Organized Settings Possible? A Concept Analysis of the Literature on Employee Engagement, Consumer Engagement and Patient Engagement

Clinical supervision, burnout and intent to leave: an Australian mixed methods study of community-based allied health professionals

A Study of the Relationship between Work Engagement and Job Satisfaction in Private Companies in Kurdistan

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