The variety engineering method: analyzing and designing information flows in organizations

Rosenkranz, Christoph; Holten, Roland

doi:10.1007/s10257-010-0127-3

Cited by 23 publications

(13 citation statements)

References 87 publications

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“…In order to obtain a comprehensive knowledge of existing process landscape in a public administration, large numbers of potential reengineering candidates have to be analyzed. The bottom-up process analysis employed by many BPR-related approaches [42] is very expensive and time-consuming. Hence, we posit that a top-down approach [41,43] is needed in order to account for the special needs of the domain of public administration.…”

Section: Proposition 3: Bpr Efforts Need To Be Initiated Top-down In mentioning

confidence: 99%

A Review of Success Factors and Challenges of Public Sector BPR Implementations

Jurisch

Ikas

Palka

et al. 2012

2012 45th Hawaii International Conference on System Sciences

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Pressures to cut budgets and increase efficiencywhile maintaining performance prompted public managers to turn to the private sector for solutions. As a means of rightsizing government, cutting red tape, and reducing bureaucracy, the idea of BPR found its way into the realm of public organizations. The differing characteristics of private and public organizations introduce various challenges when transferring BPR methodologies between the sectors. With this research paper we consolidate the ample literature on BPR success from the private and public sector. We identify the relevant success factors and show that a surprising similarity exists between private and public BPR related success factors. In addition, we determine the specific characteristics and requirements of the public sector highlighting gaps in current literature. Finally, we structure the research gap in five propositions and provide directions for further research. 2012 45th Hawaii International Conference on System Sciences 978-0-7695-4525-7/12 $26.00

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Section: Proposition 3: Bpr Efforts Need To Be Initiated Top-down In mentioning

confidence: 99%

A Review of Success Factors and Challenges of Public Sector BPR Implementations

Jurisch

Ikas

Palka

et al. 2012

2012 45th Hawaii International Conference on System Sciences

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“…A system is viable if it is able to maintain a separate existence over time. We do not discuss the VSM in detail here, as detailed descriptions of the VSM, its components, and its application are given, for example, in Beer (1979, 1981, 1985), Espejo and Harnden (1989), Espejo et al (1996), Schwaninger (2006), or Rosenkranz and Holten (2010).…”

Section: Applications and The Nature Of The Vsmmentioning

confidence: 99%

Designing viable social systems

Holten

Rosenkranz

2011

Kybernetes

Self Cite

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PurposeThe viable system model (VSM) provides a way to understand communication structures in an organization. It gives us a means to visualize and analyze information channels relating the functions in an enterprise, a corporation, or any other kind of organization. At the heart of the VSM is the application of Ashby's law of requisite variety. The resulting models help to analyze and discuss what variety attenuation of operations and what variety amplification of management can establish requisite variety. Many studies and applications show that the complexity management laws described by Ashby and Beer hold, and that managerial, operational and environmental varieties tend to equate. The amplifiers and attenuators, however, should be designed to do so with minimum damage to people and to cost. The purpose of this paper is to determine to what extent the design of amplifiers and attenuators is possible if these are realized based on linguistic communication, and whether this design can be automated in these cases.Design/methodology/approachThe paper uses logical presentation of ideas along with examples from cases. The basic argument is that the design of information channels – amplifiers and attenuators – relies on self‐organizing processes that depend on an operation called linguistic predication.FindingsThe paper demonstrates that linguistic predication is not computable based on the model of the Turing machine so that this operation is restricted to be carried out by human agents. In these cases, technology is limited to providing a technical means for communication and social processes.Originality/valueWhile there is a large knowledge base of literature in the field of applications of the VSM there is less work providing concepts and guidelines for designing information channels. This paper offers a conceptual and logical argument for their characteristics based on linguistics and philosophy of language.

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“…It has been shown that design science has the ability to construct a method design and to analyse, and diagnose information flows in an organization (Rosenkranz & Holten, 2011). Here, the authors demonstrate design methods that can be used for business management.…”

mentioning

confidence: 93%

Design Science for Business Management

Ekwaro-Osire

2013

Journal of Integrated Design and Process Science

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The variety engineering method: analyzing and designing information flows in organizations

Cited by 23 publications

References 87 publications

A Review of Success Factors and Challenges of Public Sector BPR Implementations

A Review of Success Factors and Challenges of Public Sector BPR Implementations

Designing viable social systems

Design Science for Business Management

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