The users’ point of view: towards a model of government information behavior on social media

Yavetz, Gal; Aharony, Noa

doi:10.1016/j.heliyon.2022.e10146

Cited by 7 publications

(4 citation statements)

References 80 publications

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“…Salmon's five-stage eregulation model (da Gama Silva et al, 2019;Motaung and Makombe, 2021), Learning Design Sequence model (Hrastinski, 2020;Reyna, 2020), and design for learning model (Dickinson and Gronseth, 2020;Rabinowitz and Tondreau, 2022) are preferred in digital environments. In using knowledge in digital environments dimensions, information behavior (Kurniasih, 2019;Lee et al, 2022;Yavetz and Aharony, 2022) and digital literacy (Baterna et al, 2020;Barnes and Potter, 2021;Çetin, 2021) theorical framework are applied.…”

Section: Discussionmentioning

confidence: 99%

Knowledge in digital environments: A systematic review of literature

et al. 2022

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There are several meanings of the term “knowledge” that match to the diverse study areas. A knowledge creation, sharing, dissemination, and presentation environment is required. Digital platforms and technology lead to the development of innovative methods of teaching and learning in a digital environment. It is of intellectual and academic interest to determine if knowledge processes change in digital contexts, which provide more options than conventional environments such as books and newspapers. The study is built on an exhaustive examination of prior studies on knowledge in digital contexts. The databases ERIC and Scopus served as the search grounds for the keyword-based inquiry. The collected documents were evaluated to determine whether or not they contributed to the investigation's objective. The cornerstone of our inquiry was a careful review of the remaining 14 studies. For quantitative investigations, the experimental design was the most desired approach, but the case study method was the most preferred method for qualitative research. The objectives of the research employ the terms “knowledge” and “digital environments” either directly or implicitly. Studies were designated as “creating” “creating with cooperation” “acquiring” “presenting” and “sharing” In the research, data was coded in accordance with the responsibilities assigned in digital worlds. In the study, 10 distinct theories and models were referenced. These models and hypotheses are categorized based such as creating, acquiring, designing, and using their interaction with data. In the investigations, the existence of traditional knowledge creation and application has been investigated. In addition, the process's distinction owing to the capabilities of digital environments has been investigated.

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Section: Discussionmentioning

confidence: 99%

Knowledge in digital environments: A systematic review of literature

et al. 2022

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“…The use of digital media to communicate and transfer government information to citizens was significantly high during the Coronavirus outbreak days compared to routine times [ 3 , 59 ]. However, as can be seen in previous studies, various government organizations in Israel have already established the use of new digital platforms in order to disseminate information [ [60] , [61] , [62] , [63] , [64] ]. Regardless of the Coronavirus crisis, in recent years, many government organizations in Israel have adopted the use of social networks for the purpose of disseminating information to citizens and have also implemented many practices designed to increase engagement through the use of visual content (videos/photos), and up-to-date information about policy and operations [ 65 , 66 ].…”

Section: Literature Reviewmentioning

confidence: 99%

Information under lockdown: A content analysis of government communication strategies on Facebook during the COVID-19 outbreak

Yavetz¹,

Aharony²

2023

Heliyon

Self Cite

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“…O'Leary (2020) recommended that information and technology systems researchers investigate central issues arising in the context of COVID‐19, including the evolving work environment, virtual communication tools, and system development. Specifically in Israel, previous research examined how government information is managed, disseminated and transmitted to Israeli citizens at the national level (Yavetz & Aharony, 2020, 2023). However, to the best of our knowledge, no research exists that empirically examines perceptions of IM quality within organizations themselves, or in relation to remote and hybrid work.…”

Section: Study Purpose Statementmentioning

confidence: 99%

The effects of COVID‐19 on information management in remote and hybrid work environments

Nakash

Bouhnik

2023

Asso for Info Science & Tech

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This empirical research examines the effects of the COVID-19 pandemic on information management (IM) in remote or hybrid work. We present an indepth statistical analysis of 716 responses to questionnaires received from employees and managers of four Israeli government ministries. The participants were asked to report characteristics such as accessibility, retrieval speed, ease of locating, and relevance of information, in order to assess the quality of organizational IM before and during COVID-19. The findings reveal that IM quality was maintained even when organizations were forced to quickly adapt to working remotely during the pandemic. Regardless of work location, differences in perception of IM were found among organizations of different sizes: large, medium, and small. The majority of respondents who reported not using IM systems (IMS) before COVID-19 also stated that even after the pandemic's onset, they still did not use them. A lower frequency of IMS use has been associated with a decline in IM quality. Given the far-reaching changes in IM induced by the pandemic, many of which have the potential to be long-lasting, these findings serve as an opening for valuable future research.

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The users’ point of view: towards a model of government information behavior on social media

Cited by 7 publications

References 80 publications

Knowledge in digital environments: A systematic review of literature

Knowledge in digital environments: A systematic review of literature

Information under lockdown: A content analysis of government communication strategies on Facebook during the COVID-19 outbreak

The effects of COVID‐19 on information management in remote and hybrid work environments

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