The user friendly features and menu of user satisfaction of teaching and learning at university in Jakarta

Hendarti, Henny; Christian, Lianawati; Permatasari, Angelina; Maryani,

doi:10.1109/icimtech.2016.7930300

2016 International Conference on Information Management and Technology (ICIMTech) 2016

DOI: 10.1109/icimtech.2016.7930300

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The user friendly features and menu of user satisfaction of teaching and learning at university in Jakarta

Henny Hendarti

Lianawati Christian

Angelina Permatasari

et al.

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2019

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The role of usability on e-learning user interactions and satisfaction: a literature review

Gunesekera

Bao²,

Kibelloh

2019

JSIT

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Purpose The purpose of this study is to review the effect of usability factors on e-learning user relationships, namely, student–student interaction (SSI), student–instructor interaction (SII) and student–content interaction (SCI), in the existing e-learning literature. Further, this study intended to identify whether usability contributes to the satisfaction of e-learners. Design/methodology/approach This study has undertaken a systematic review using the PRISMA methodology to filter the literature in the domain of e-learning with respect to usability concerns using six databases. An analytical framework has been formulated to evaluate the literature against different dimensions of interactions and usability. Findings Results reveal that while SSI has grabbed 71.4 per cent research attention with respect to usability factors of e-learning systems, SCI has been given the least focus, i.e. 26.6 per cent. According to the results, e-learning systems’ usability issues influence the user relationships and affect the user satisfaction, which will lead to lack of user continuity. Practical implications The findings of this review will provide insights to instructional designers to construct more satisfied learning content for the users. The analysis framework of this study will encourage researchers to drive future research in e-learning along with the concern of usability. Originality/value This research emphasizes on the importance of SCI to focus future e-learning research on a different angle, in addition to SSI and SII. The analysis framework of this study will provide different dimensions, specifically for the empirical research in the domain of e-learning.

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The role of usability on e-learning user interactions and satisfaction: a literature review

Gunesekera

Bao²,

Kibelloh

2019

JSIT

View full text Add to dashboard Cite

show abstract

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

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The user friendly features and menu of user satisfaction of teaching and learning at university in Jakarta

Cited by 1 publication

References 0 publications

The role of usability on e-learning user interactions and satisfaction: a literature review

The role of usability on e-learning user interactions and satisfaction: a literature review

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