2003
DOI: 10.1108/02635570310506098
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The usefulness of ERP systems for effective management

Abstract: Enterprise resource planning (ERP) systems offer distinct advantages in this new business environment as they lower operating costs, reduce cycle times and (arguably) increase customer satisfaction. This paper examines, via a questionnaire, the underlying reasons why companies choose to adopt ERP systems, their impact on management process including implementation problems encountered. The empirical evidence confirms a number of benefits derived from ERP systems particularly for management process but also, pr… Show more

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Cited by 103 publications
(65 citation statements)
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References 31 publications
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“…ERP systems have become increasingly popular amongst many commercial organisations, particularly those operating in the manufacturing sector, where they can deliver many benefits (Spathis and Constantinides 2003). It is very likely that the adoption of an ERP system, within a manufacturing organization, would have significant implications for the management of corporate information, and in particular the safeguarding of its security.…”
Section: Example 3: Erp Implementationmentioning
confidence: 99%
“…ERP systems have become increasingly popular amongst many commercial organisations, particularly those operating in the manufacturing sector, where they can deliver many benefits (Spathis and Constantinides 2003). It is very likely that the adoption of an ERP system, within a manufacturing organization, would have significant implications for the management of corporate information, and in particular the safeguarding of its security.…”
Section: Example 3: Erp Implementationmentioning
confidence: 99%
“…While some of the literature supports these ERP benefits and cites examples of successful implementations (for example [14,24,29]), there are also cases where benefits have failed to be realised (for example [3,25]). Mixed results indicate that further research is needed, and the reasons for certain implementations producing greater benefits than others need to be clarified.…”
Section: Benefits Of Erp Systemsmentioning
confidence: 99%
“…The need for real-time and accurate information, the standardisation of business processes, and the integration of applications are the main drivers for ERP adoption [24,29]. Markus and Tanus [21] suggest that there should be a connection between reasons for ERP adoption and expected ERP benefits.…”
Section: Benefits Of Erp Systemsmentioning
confidence: 99%
“…For the criterion-related to the information quality for example, we can say as mentioned in [8], [32], [33] and [34] that this criteria has four immediate effects on organisational performance:…”
Section: Organizational Performancementioning
confidence: 99%
“…The Timeliness: Reference [32] suggest that ERP systems have a decisive impact on the production (in real-time) of decision-making information. The ERP systems deliver more information faster than old systems.…”
Section: Organizational Performancementioning
confidence: 99%