The tropical fish problem revisited: a Malaysian perspective

Fontaine, Ridhwan; Richardson, Sylvia; Foong, Yeap Peik

doi:10.1108/13527600210797497

Cited by 18 publications

(18 citation statements)

References 11 publications

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“…These results are consistent with previous research in cultural values between Malays and non-Malays (e.g. Fontaine et al, 2002, Abdullah and Low, 2001, Fontaine and Richardson, 2005. Generally, Malay value religion more than non-Malays do.…”

Section: Discussion and Managerial Implicationssupporting

confidence: 92%

Islamic banks

Amin

Isa

Fontaine

2013

International Journal of Bank Marketing

205

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Purpose -The purpose of this study is to investigate customer satisfaction and its effect on image, trust, and customer loyalty for Islamic banks. Design/methodology/approach -The study uses data from Islamic banks and dual-window Islamic banks, pertaining to two different customer segments (Muslims and non-Muslims). Findings -The results indicate that customer satisfaction has a significant relationship with image, image has a significant relationship with trust, and trust has a significant relationship with customer loyalty for both customer segments. Furthermore, significant differences occur in the effect of customer satisfaction on image, image on trust, and trust on customer loyalty between Muslim and non-Muslim customers. Practical implications -The findings suggest that Muslim customers establish relationships with Islamic banks because they trust that Islamic banks are Shariah compliant. Therefore, providing secure banking products that are fully compliant with Islamic principles are necessary. Originality/value -This research is important as it clearly demonstrates that the loyalty of Muslim and non-Muslim customers to Islamic banks is influenced by customers being satisfied, as well as the image of and trust in Islamic banks. In this context, when customers are unwilling to trust Islamic banks, they are also unwilling to be loyal.

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Section: Discussion and Managerial Implicationssupporting

confidence: 92%

Islamic banks

Amin

Isa

Fontaine

2013

International Journal of Bank Marketing

205

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“…However, the value preference of Malaysian ethnic groups will inevitably be influenced by the school cultural environment as claimed by Fontaine, Richardson, and Foong (2002) even though cultural influence in terms of school types, gender, and ethnicity has been minimized at the stage of preliminarily analysis statistically. In addressing this limitation, a cross-cultural comparative study of Teacher Commitment is strongly suggested.…”

Section: Discussionmentioning

confidence: 99%

Validating Teacher Commitment Scale Using a Malaysian Sample

Thien¹,

Razak

Ramayah

2014

SAGE Open

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This study attempts to validate an integrative Teacher Commitment scale using rigorous scale validation procedures. An adapted questionnaire with 17 items was administered to 600 primary school teachers in Penang, Malaysia. Data were analyzed using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) with SPSS 19.0 and AMOS 19.0, respectively. The results support Teacher Commitment as a multidimensional construct with its four underlying dimensions: Commitment to Student, Commitment to Teaching, Commitment to School, and Commitment to Profession. A validated Teacher Commitment scale with 13 items measured can be proposed to be used as an evaluative tool to assess the level to which teachers are committed to their students' learning, teaching, school, and profession. The Teacher Commitment scale would also facilitate the identifications of factors that influence teachers' quality of work life and school effectiveness. The practical implications, school cultural influence, and methodological limitations are discussed.

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“…Fontaine et al, 2002;Bubeck and Bilsky, 2004;Saroglou et al, 2004) and predict human behaviour and attitudes, such as: social behaviours of various types (e.g. Reallo et al, 2002;Goodwin et al, 2004;Kurman and Ronen-Ellon, 2004;Alkire, 2005); family behaviour (e.g.…”

Section: Values Theory and The Portrait Value Questionnairementioning

confidence: 99%

Societal and individualistic drivers as predictors of organic purchasing revealed through a portrait value questionnaire (PVQ)‐based inventory

Krystallis

Vassallo

Chryssohoidis

et al. 2008

J of Consumer Behaviour

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The Schwartz's Portrait Value Questionnaire (PVQ) has extensively been used in personal values research. The present survey validates and tests in a value-based segmentation task a 17-item PVQ-based inventory that includes consumer values related to organic food purchasing, using a nationally representative sample of 1043 Greek consumers. The main assumption of the survey is that consumer segments that place more emphasis on specific organic food-related values would present different magnitude of beliefs and purchasing behaviour towards organic products. Two 2nd-order value factors (named ‘individualistic’ and ‘societal’, respectively) emerged from exploratory and confirmatory factor analyses comprising 14 out of the initial 17 PVQ values. In the next phase of the analysis, hierarchical clustering was implemented based on those factors. Through the clusters emerged, a clear relation between consumers' ‘societal’ (universalism and benevolence) value similarity, higher frequency of organic purchasing and higher likelihood of organic-related beliefs was clearly identified. This fact supports the applicability of the PVQ typology in predicting consumer behaviour in various product contexts

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The tropical fish problem revisited: a Malaysian perspective

Cited by 18 publications

References 11 publications

Islamic banks

Islamic banks

Validating Teacher Commitment Scale Using a Malaysian Sample

Societal and individualistic drivers as predictors of organic purchasing revealed through a portrait value questionnaire (PVQ)‐based inventory

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