The terror of death and consumers’ sustainability attitudes

Rahimah, Anni; Khalil, Shadab; Dang, Huu Phuc; Cheng, Jack Chin Pang

doi:10.1016/j.jretconser.2020.102196

Cited by 26 publications

(26 citation statements)

References 44 publications

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“…On the other hand, the path coefficients MS-GPB (0.238) and PD-GPB (0.381) show that the MS and PD influence the GPB positively and significantly, and GPB is more influenced by PD than MS. According to the literature, when the MS is high, consumers would reassess their purchase decisions and gravitate toward products that benefits them while also lessening their anxiety about death ( Rahimah and Khalil, 2018 ; Rahimah et al, 2020 ). The finding is aligning with the literature, as the MS was high during pandemic, consumers were searching for those products that would benefit them and the environment ( Cox et al, 2021 ).…”

Section: Discussionmentioning

confidence: 99%

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The Effect of Fear of COVID-19 on Green Purchase Behavior in Pakistan: A Multi-Group Analysis Between Infected and Non-infected

Sajid

Hussain

et al. 2022

Front. Psychol.

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The coronavirus disease 2019 (COVID-19) pandemic and its effects on an individual’s life have altered the consumer behavior. In the context of purchase and consumption, a shift from conventional to green purchase has been noticed. Although the factors underlying this shift were relatively unexplored, the study aimed to identify the factors that influenced a significant role in the green purchases during the outbreak and the relationship of these factors with green purchase behavior (GPB). Subsequently, this study investigates and interprets the role of fear of COVID-19 (FCV), psychological distress (PD), and mortality salience (MS) in predicting consumer’s GPB. This research adopted a quantitative methodology using data collected from 432 respondents in various cities across Pakistan. Smart-PLS 3 was used to evaluate the measurement model, structural model, and multi-group analysis (MGA). Despite having the negative psychological and physical impact of the pandemic, a significant proportion of customers have switched to healthier and sustainable products. This research revealed that the FCV, PD, and MS plays a substantial role in adopting GPB. All the direct relationships were positive and significant. In addition, MS and PD partially mediate the effect of FCV on GPB. Furthermore, the MGA revealed that the infected respondents were interested in purchasing green products than uninfected respondents due to their FCV; conversely, the PD and MS were higher in uninfected individuals than infected ones. However, there is a vast literature on GPB, but little has investigated the cumulative impact of FCV, PD, and MS on GPB.

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Section: Discussionmentioning

confidence: 99%

“…Indeed, the reminders of death can potentially affect customer decisions in ways that they are not even aware of it. Despite the scarcity of literature on MS and GPB, certain studies show an influence of MS on GPB ( Rahimah et al, 2020 ). On the basis of this, we develop the following hypothesis,…”

Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

The Effect of Fear of COVID-19 on Green Purchase Behavior in Pakistan: A Multi-Group Analysis Between Infected and Non-infected

Sajid

Hussain

et al. 2022

Front. Psychol.

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“…Tourists would focus on ethical travel to natural areas to discover local culture and contribute to the environment's long-term sustainability. Rahimah et al (2020) found that mortality salience and self-esteem increase materialism, which in turn increases the sustainable attitude of tourists.…”

Section: Sustainable Travelmentioning

confidence: 99%

Impact of Covid-19 Pandemic on Tourists' Behavior and Preferences: A Critical Insight

Khan

Verda

2022

sajssh

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Purpose: This paper aims to explore the variations in tourists' behavior and preferences due to the COVID-19 pandemic and highlight the latest tourism and hospitality industry trends. Design/methodology/approach: This paper is based on a review of the allied literature on tourist preferences, tourist behavior, tourism marketing, tourism management, and a combination of reports from various organizations. Findings: The paper identifies that the COVID-19 pandemic has significantly impacted the tourists' behavior and preferences regarding their choice of accommodation, transportation, and destination, which has increased the popularity of domestic tourism, sustainable travel, free and independent travel, and short-distance trips. COVID-19 has accelerated the trend of safety and hygiene, virtual reality, cashless payment, contactless services, travel bubbles, and artificial intelligence and robots. There is a significant possibility that these trends will continue. Practical implications: It is essential to adopt the latest tourism and hospitality trends in response to tourists' changing behavior and preferences due to the COVID-19 pandemic. Keeping up with the latest trends in the industry will give the best opportunity to reach the target audience and ensure that the business delivers the customer experience that consumers want and expect. Originality: This paper provides a comprehensive overview of how COVID-19 has impacted tourists' behavior and preferences. This is the first study to highlight the latest tourism and hospitality industry trends during and after the pandemic.

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“…Therefore, when these consumers have negative experiences with their online purchases, their recommendations to other potential consumers become a key factor in their purchase intentions and satisfaction levels [25,81]. However, other studies associating the level of satisfaction with responsible online buyers were derived from behaviors related to fear and religiosity, practices that lead them to be environmentally friendly and responsible individuals [82].…”

Section: Socially Responsible Buyers Panic Buyers and The Level Of Satisfactionmentioning

confidence: 99%

Online Buyers and Open Innovation: Security, Experience, and Satisfaction

Valdez-Juárez

Gallardo‐Vázquez

Ramos-Escobar

2021

Journal of Open Innovation: Technology, Market, and Complexity

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The topic of consumer behavior in a social context is important due to its influence on the behaviors and attitudes of individuals. New online business models are adopting open innovation practices focused on improving their sales channels through their technological capacity. In this paper, we analyze the purchase intentions in a business context to identify consumer needs through the proper purchase decision process. We must also observe the internal and external factors that influence consumer behavior. More exactly, electronic commerce is facing challenges and opportunities manifested by online consumers, such as design, security, trust, risk, uncertainty, and satisfaction with online purchases. Many external factors (economic, political, social, environmental, and health) influence buyers’ intentions and behaviors. The objectives of this study are to (1) determine the influence of the security level of websites on purchasing behaviors (socially responsible and panic buyers), (2) determine the effect of website security on consumer satisfaction, (3) determine the effect of buyers (socially responsible and panic buyers) on the level of satisfaction, and (4) examine if the buyer experience has a moderating effect between the variables (socially responsible and panic buyers) and the dependent variable (customer satisfaction). We focus on a sample of 663 socially responsible online buyers and panic buyers from the Sonora, Baja California, and Sinaloa regions in Mexico. Data were collected from the months of April to August 2020, and an online questionnaire was used address to each of the residents of these regions aged between 20 and 55 and who were economically active. The data were analyzed using the structural equation model–partial least squares (SEM-PLS) model based on variance. The findings show that website security has significant positive effects on socially responsible buyers, panic buyers, and the level of customer satisfaction. Socially responsible buyers also have positive effects on customer satisfaction. However, the relationship between panic buyers and customer satisfaction is not supported. Related to a moderation analysis, that the buyer experience has a significant effect on the relationship between socially responsible online buyers and the level of satisfaction. Conversely, we find empirical evidence of the buyer experience having no significant effect between panic buyers and customer satisfaction. Our findings contribute to the development of various theories: the theory of behavioral reasoning (BRT), social identity theory (SIT), and the technological adaptation model (TAM). From an academic point of view, the findings are positive and encouraging, contributing to the literature on the e-commerce, behaviors, and attitudes of purchase intentions of individuals. Our work is incorporated into the existing literature on purchase intention and virtual business models, whose characteristics need to continue to be outlined, constituting a popular business model in recent years.

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The terror of death and consumers’ sustainability attitudes

Cited by 26 publications

References 44 publications

The Effect of Fear of COVID-19 on Green Purchase Behavior in Pakistan: A Multi-Group Analysis Between Infected and Non-infected

The Effect of Fear of COVID-19 on Green Purchase Behavior in Pakistan: A Multi-Group Analysis Between Infected and Non-infected

Impact of Covid-19 Pandemic on Tourists' Behavior and Preferences: A Critical Insight

Online Buyers and Open Innovation: Security, Experience, and Satisfaction

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