The technology acceptance model and the World Wide Web

Lederer, Albert L.; Maupin, Donna J.; Sena, Mark P.; Zhuang, Youlong

doi:10.1016/s0167-9236(00)00076-2

Cited by 957 publications

(600 citation statements)

References 25 publications

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“…For example, Lederer et al (2000) listed that one of the limitations of their studies was the assumption that the technology in question was used in work places and different from technologies for games or chatting. Similarly, Moon and Kim (2001) compared two groups of users viewing WWW as work-oriented and entertainmentoriented, respectively.…”

Section: The Purpose Of Using Technology: Work-oriented Vs Entertainmentioning

confidence: 99%

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The role of moderating factors in user technology acceptance

Sun

Ping

2006

International Journal of Human-Computer Studies

697

448

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Along with increasing investments in new technologies, user technology acceptance becomes a frequently studied topic in the information systems discipline. The last two decades have seen user acceptance models being proposed, tested, refined, extended and unified. These models have contributed to our understanding of user technology acceptance factors and their relationships. Yet they have also presented two limitations: the relatively low explanatory power and inconsistent influences of the factors across studies. Several researchers have recently started to examine the potential moderating effects that may overcome these limitations. However, studies in this direction are far from being conclusive. This study attempts to provide a systematic analysis of the explanatory and situational limitations of existing technology acceptance studies. Ten moderating factors are identified and categorized into three groups: organizational factors, technological factors and individual factors. An integrative model is subsequently established, followed by corresponding propositions pertaining to the moderating factors. r

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Section: The Purpose Of Using Technology: Work-oriented Vs Entertainmentioning

confidence: 99%

“…For example, Lederer et al (2000) noticed their subjects were ''educated'' and called for research on ''less educated'' users, which might have ''provided additional validation of TAM and interesting insights about ease of use and usefulness''.…”

Section: Individual Intellectual Capabilitiesmentioning

confidence: 99%

The role of moderating factors in user technology acceptance

Sun

Ping

2006

International Journal of Human-Computer Studies

697

448

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“…In many cases, the ERP system has hidden benefits for the user [4], [68], [69]. For example, the user may not be aware that the ordering system is enabling them to use just in time methods, which not only reduces the costs for the organization, but also reduces the work load for the user.…”

Section: Proposition Four the Perceived Benefits Of Users Have A Pmentioning

confidence: 99%

Factors for the Acceptance of Enterprise Resource Planning (ERP) Systems and Financial Performance

Bazhair¹,

Sandhu²

2015

JOEBM

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Abstract-The purpose of this research paper to present the synthesized theoretical and empirical literature to help in the development of propositions and suggestions of a research agenda on the acceptance of ERP systems and their link with financial performance, the paper develops the technology acceptance model (TAM) to synthesize relevant literature and to develop proposition for future research agendas. The proposition and the research agenda will provide an adequate explanation of the acceptance of ERP systems, and their possible association with financial performance of organizations. The literature does provide a canon of acceptance of ERP systems in relation to financial performance. This research provides a positive association between the acceptance of ERP systems and financial performance. Also, the use of TAM theory provides further insight into identifying the acceptance factors of ERP.

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“…Usefulness itself is one of the benefits of using the internet. Despite perceived usefulness, perceived ease-of-use is defined as the degree of belief amongst individuals that is free of effort (Al-Momani & Noor, 2009); easy to use, easy to read, and quick to download (Lederer, Maupin, Sena, & Zhuang, 2000). In the literature, "user friendliness" (Purosothuman, 2008) of website is emphasized as well as its usability (Swaminathan et al, 1999).…”

Section: Literature Review E-loyaltymentioning

confidence: 99%

Antecedents of Customer E-loyalty With the Effect of Trustworthiness in Malaysia Context

2014

CUBR

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The rapid growth of online shopping has led to inspire customer e-loyalty among Malaysians, especially living in this digital environment. Commitment-trust theory is applied as the theoretical base to explain the factors influencing customer e-loyalty. The primary objective of this study is to investigate the direct impact of customer interface quality, service quality (SERVQUAL), website quality, technology acceptance factors, and technology trust on customer e-loyalty. This study also aims to examine the indirect effect of independence variables on customer e-loyalty through the effects of trustworthiness. SmartPLS 2.0 (M3) is applied as analytical tool to study the impact. A survey is conducted with 395 respondents who had online purchase experience. The findings indicated that customer interface quality, SERVQUAL, website quality, technology acceptance factors, and technology trust have positive impact on customer e-loyalty. Additionally, trustworthiness is used as mediator exclusive of SERVQUAL. Several implications of the findings, limitations of the study, and recommendations for future research are highlighted.

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The technology acceptance model and the World Wide Web

Cited by 957 publications

References 25 publications

The role of moderating factors in user technology acceptance

The role of moderating factors in user technology acceptance

Factors for the Acceptance of Enterprise Resource Planning (ERP) Systems and Financial Performance

Antecedents of Customer E-loyalty With the Effect of Trustworthiness in Malaysia Context

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