“…Empirical studies of online shopping revealed that the provision of recommendations and consumer reviews increase the perceived usefulness of the website (Kumar & Benbasat, 2006). These findings are consistent with marketing research indicating that consumers are influenced by other consumers in their decision making process, such as information seeking, alternative evaluation, and choice (Duhan, Johnson, Wilcox, & Harrell, 1997;Friedman & Fireworker, 1977). In technology adoption, Song and Kim (Song & Kim, 2006) found that the users' tendency to compare their avatars with users' is an significant antecedent to users' adoption and use of an avatar-based virtual community system.…”