The stress potential of social media in the workplace

Bucher, Eliane; Fieseler, Christian; Suphan, Anne

doi:10.1080/1369118x.2012.710245

Cited by 121 publications

(128 citation statements)

References 60 publications

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“…Research has found techno-complexity to be a core component of technostress as induced by social media (Bucher et al, 2013). Users who interact with technology such as social media often switch communication patterns from one social medium to another while simultaneously managing work tasks (Ayyagari et al, 2011;Moore & Benbasat, 1991), which, we argue, is a fundamental reason why social media represents the type of distraction conflict embedded in DCT that engenders stress and, subsequently, Internet addiction.…”

Section: Complexitymentioning

confidence: 99%

“…In the context of social media, Bucher et al (2013Bucher et al ( , p. 1647) describe insecurity as a decrease in one's "sense of job security due to new technologies", and Maier, Laumer, Eckhardt, and Weitzel (2012) argue that it exists when employees describe their job as insecure, and fear losing their job to employees with more sound technology skills. While the individuals in our study did not use social media for work-related tasks, they could still feel insecure about their skills in browsing social media at work.…”

Section: Insecuritymentioning

confidence: 99%

“…Such research has empirically validated that social media-induced technostress indeed exists and that the presence of social mediainduced technostress is critical in the context of work (Bucher et al, 2013). However, several gaps remain in this budding research stream: for example, it neither identifies nor compares the different types of social media (e.g., Facebook, YouTube) nor what specific components of technostress, such as techno-overload or techno-complexity, might be associated with these platforms.…”

Section: Introductionmentioning

confidence: 99%

“…Recently, research has studied technostress in the context of social media and the workplace (Bucher, Fieseler, & Suphan, 2013;Maier, Laumer, Weinert, & Weitzel, 2015). Such research has empirically validated that social media-induced technostress indeed exists and that the presence of social mediainduced technostress is critical in the context of work (Bucher et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Brooks¹,

Longstreet²,

Califf³

2017

THCI

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Abstract:Using social media is the most common activity on the Internet, and much research has examined the phenomenon. While the current literature focuses on the positives of using social media, there is a comparative lack of research on its negative effects, especially in the context of the workplace. Research has identified one critical negative impact of contemporary technology as technostress, which refers to stress induced by information and communication technologies. In this paper, we apply distraction-conflict theory (DCT) to the literature on social media, technostress, and addiction to theorize that one can view social media in the workplace as a distraction conflict, which, in turn, can induce technostress and, subsequently, Internet addiction. To test this theoretical model, we conducted a survey on 1731 participants recruited from Mechanical Turk. The survey examined the similarities and differences between two popular social media platforms: Facebook and YouTube. Overall, the results provide support for positive associations between the distraction felt from social media and social media-induced technostress and between social mediainduced technostress and Internet addiction. While Facebook and YouTube have similarities, we found notable differences as well. This study contributes to the IS field by using DCT as a novel and valuable lens through which researchers and practitioners can think about the negative effects of using social media at work. The paper also offers insight into implications for research, practice, and future research areas.

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Section: Complexitymentioning

confidence: 99%

Section: Insecuritymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Brooks¹,

Longstreet²,

Califf³

2017

THCI

View full text Add to dashboard Cite

show abstract

“…For myself, I found that the excitement I gained from Twitter was becoming almost addictive, eventually introducing 'an oversupply of possibly relevant information' and an invasion of work matters into my private life (Bucher, Fieseler;Suphan, 2013 …”

Section: Critical Reflectionmentioning

confidence: 99%

Social Media in Social Work Education

Beddoe

2014

British Journal of Social Work

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Stress

Fonner¹,

Fetherston²

2017

The International Encyclopedia of Organizational Communication

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Work related stress has gained considerable attention of researchers in recent decades. In general, stress has been examined as a stimulus (stressor), as a psychological, behavioral, or physical response (strain), and as a dynamic transaction between the individual and the environment. This essay highlights historical and contemporary approaches to studying work related stress, including key theories, causes of stress, outcomes associated with stress, and issues related to coping with stress.

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The stress potential of social media in the workplace

Cited by 121 publications

References 60 publications

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Social Media Induced Technostress and its Impact on Internet Addiction: A Distraction-conflict Theory Perspective

Social Media in Social Work Education

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