2012
DOI: 10.4102/sajems.v15i2.54
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The strategic implications of black empowerment policy in South Africa: a case study of boundary choice and client preferences in a small services firm

Abstract: This paper studies the relationship between a firm's boundary choices within its value chain and the BEE pressures it faces from its clients. The paper shows that BEE policy alters the value chain preferences of a firm's clients. These changes in client preferences motivate the firm to altering its boundaries. More important, boundary changes due to BEE are implemented in a way that ensures that the firm retains crucial architectural knowledge, which preserves its competitive advantage. Firms therefore do not … Show more

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Cited by 4 publications
(1 citation statement)
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References 44 publications
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“…The B2B supplier preference constructs were developed and adapted from a number of authors, viz. : preference of suppliers' salespeople [128][129][130]; BEE status [29,[131][132][133][134]; service quality [82,87,135]; relationship with salespeople and management [119,136,137]; environmental sustainability [90,138,139]; culture, EE, and AA [33,34,97,109]; personal relationships and gifts [106,108,140,141]; and access to personnel and exceeding expectations [119,120,142]. Refer to Table 3 and Appendix A.…”
Section: Methodsmentioning
confidence: 99%
“…The B2B supplier preference constructs were developed and adapted from a number of authors, viz. : preference of suppliers' salespeople [128][129][130]; BEE status [29,[131][132][133][134]; service quality [82,87,135]; relationship with salespeople and management [119,136,137]; environmental sustainability [90,138,139]; culture, EE, and AA [33,34,97,109]; personal relationships and gifts [106,108,140,141]; and access to personnel and exceeding expectations [119,120,142]. Refer to Table 3 and Appendix A.…”
Section: Methodsmentioning
confidence: 99%