The State of IT Governance in Organizations from the Public Sector in a Developing Country

Abstract

Today in many organizations in the public sector, the use of IT has become crucial in sustaining and extending the organizations' strategies and objectives. This pervasive use of technology has caused a critical dependency on IT that calls for specific focus on the IT Governance. This paper discusses the current state of IT Governance practices in five public sector organizations from a developing country, like is Tanzania. The results of this research approach are looking into the IT Governance mechanisms in place in terms of structures, processes and relational mechanisms. Moreover the paper includes a discussion on the problems and consequences inherent to inhibitors of effective IT Governance for a further improvement of the public service delivery in this environment.

Information Technology Governance Adoption

“…We expect that this research may contribute to address some ITG adoption issues and to improve ITG effectiveness. Nfuka et al (2009) mentioned that the most common problems are the difficulty of holding individuals accountable for IT Governance results and the necessity of using of ad hoc solutions due to team frustrations. Considering that the adoption of IT Governance influences individual behavior, organizational citizenship may reinforce the goals and organizational needs related to IT Governance, which can create a virtuoso cycle that contributes to the IT Governance effectiveness.…”

Business process monitoring system in supporting information technology governance

“…The use of IT is very comprehensive in every aspect of the organization's efforts to support the organization [5], [6]. Therefore, the use of technology causes a critical reliance on IT, requiring a particular focus on IT governance [7], [8].…”