The ‘Soft Information Systems and Technologies Methodology’ (SISTeM): an actor network contingency approach to integrated development

Atkinson, Chris

doi:10.1057/palgrave.ejis.3000359

Cited by 41 publications

(30 citation statements)

References 7 publications

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“…This is exemplified by the case study where the focus was on developing new forms of clinical or managerial practices constituted out of a duality of the agency of professionals and the CIS as well as other clinical artefacts such as drugs and protocols. When used, these metaphors underpin processes, of what may be termed, integrated development (Atkinson 2000(Atkinson , 2002b.…”

Section: Systemic Metaphor In Is and Integrated Developmentmentioning

confidence: 99%

“…In practice, these metaphors are used in Cycles 1 and 2 of the SISTeM methodology (Atkinson 1997(Atkinson ,2000. The first cycle aims, as in the case study, to support stakeholders making decisions on what to do about the problems they have identified.…”

Section: Systemic Metaphor In Is and Integrated Developmentmentioning

confidence: 99%

“…Based on these other models (such as the Integrated Development Case presented in Figure 9) are formed from which to migrate into other disciplines. In these models, use cases are joined with processes of human behavior based on soft systems models (Atkinson 2000). From these objects and object classes with their collaborations and services are identified along with the extended information component of the expressive model in Exhibit 1.…”

Section: Systemic Metaphor In Is and Integrated Developmentmentioning

confidence: 99%

“…The Trust IS manger and a project manager were also translated. The Soft Information Systems and Technologies Methodology (SISTeM) (Atkinson 2000) was translated into the network to facilitate the work. A number of project teams made up of clinical professional managers and practitioners and local GPs, IS staff, and the author as facilitator were also set up within the network to do the work.…”

Section: A Case Study Using Generative Systemic Metaphormentioning

confidence: 99%

“…Several root definitions (see Exhibit 1) based on the mutual systems metaphor were created by the multi-professional project teams using the SISTeM (Atkinson 1997(Atkinson ,2000 approach. Expressive models (see, for example, Figure 7) were constructed from these.…”

Section: A Case Study Using Generative Systemic Metaphormentioning

confidence: 99%

See 4 more Smart Citations

The Nature and Role of Generative Systemic Metaphor within Information Systems Planning and Development

Atkinson

2003

IFIP Advances in Information and Communication Technology

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Section: Systemic Metaphor In Is and Integrated Developmentmentioning

confidence: 99%

Section: Systemic Metaphor In Is and Integrated Developmentmentioning

confidence: 99%

Section: Systemic Metaphor In Is and Integrated Developmentmentioning

confidence: 99%

Section: A Case Study Using Generative Systemic Metaphormentioning

confidence: 99%

Section: A Case Study Using Generative Systemic Metaphormentioning

confidence: 99%

See 3 more Smart Citations

The Nature and Role of Generative Systemic Metaphor within Information Systems Planning and Development

Atkinson

2003

IFIP Advances in Information and Communication Technology

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Using ANT ideas in the managing of systemic action research

Lewis

2007

Syst. Res.

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Little guidance has been given to the management of action research and this paper suggests that ideas from the actor-network theory (ANT) may be helpful. Although ANT has been widely used as a tool for interpretation and description of the interplay of the social and technical aspects of organizations, this paper presents a different use of the ideas. It advocates a proactive use, to bring about changes in a situation rather than merely observing and describing that situation disinterestedly from the outside. The case is described of a long-term action research study carried out within a corporate bank, where the ideas of ANT were employed in this way, as a device for understanding the turbulent social and political context of the research, to plan and manage the intervention process, and where ideas such as networks of interest, translation of interests and black boxes were used to practical effect. Copyright # 2007 John Wiley & Sons, Ltd.Keywords action research, actor-network theory, information systems, research methodology INTRODUCTIONCollaborative forms of research, particularly action research, are well established ways of advancing the theory and practice of systems thinking but their use can be problematical. In such research the researcher becomes necessarily involved in managing relationships and change in the real-world problem situation, for which they may be ill-prepared. For example, setting up any collaboration can be a protracted and difficult process, requiring social and persuasive skills different from those normally expected of an academic researcher. Researchers may be uncomfortable in performing the negotiation rituals and manoeuvres required to initiate the research and the general conduct of the research may require the type of organizational and persuasive skills more normally required of the management consultant (Clark, 1995(Clark, , 2001Wickham, 1999). Further, on occasions an active role in organizational politics may be called for, to enable the research to happen and to ensure that it continues. It is surprising then that the neither the systems literature nor that concerning action research gives much attention to the management of the collaboration and the researcher's role vis-a-vis the real-world situation. It is with this that this paper is concerned, together with the contribution that can be made by ideas taken from a particular sociological stream. The interdisciplinary roots of management research mean that there is continuing interest in the potential for applying sociological theories. However, the marrying of the two is not always without problems. Where the management topic is fairly recent and has not had time to develop a strong theoretical base of its own then discrepancies in scope may be obvious. Oft-used theories such as the actor-network theory (ANT) (Callon, 1986;Latour, 1987) or structuration theory (Giddens, 1984) are noticeably different in kind to, for example, perspectives used in information systems research such as object orientation, or the simple stan...

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Information Systems Development as Inquiring Systems

Carugati

2006

Volume 1: Rescuing the Enlightenment From Itself

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The ‘Soft Information Systems and Technologies Methodology’ (SISTeM): an actor network contingency approach to integrated development

Cited by 41 publications

References 7 publications

The Nature and Role of Generative Systemic Metaphor within Information Systems Planning and Development

The Nature and Role of Generative Systemic Metaphor within Information Systems Planning and Development

Using ANT ideas in the managing of systemic action research

Information Systems Development as Inquiring Systems

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