The role of space attributes in space-choice behaviour and satisfaction in an academic library

Abstract

Space attributes concern both users’ space-choice behaviour (i.e. where to sit) and satisfaction (i.e. level of satisfaction in the chosen seat). However, the effects of space attributes in academic libraries have most often been investigated with a separate focus on either space-choice behaviour or user satisfaction. Since library contexts vary greatly, it is unreasonable to compare findings from existing separate-focus studies. The present study thus aims to conjointly investigate the effects of space attributes on space-choice behaviour and user satisfaction from the same context of an academic library. For this purpose, a questionnaire survey was conducted and the data were explored in a series of statistical analyses. As a result, the study demonstrates that the influence of some space attributes differs between space choice and satisfaction. Once generalized in future studies of a wider variety of academic libraries, these findings should help architects to make better-informed decisions in library space-planning and design, leading to more efficient use of space and enhanced user satisfaction.

Look who’s talking: Means of interpersonal communication between librarians and library users

“…Based on the formulation of the problems that have been compiled and data analysis and findings, conclusions can be formulated about what the interpersonal communication of library staff at the Library Service of South Sumatra Province is, what is the satisfaction of the visitors at the South Sumatra Provincial Library Service, and how the interpersonal communication relationship between library staff and visitor satisfaction at the South Sumatra Provincial Library Service. Based on the analysis and findings and conclusions outlined in this study, it proposes suggestions since the satisfaction of visitors in the Library Office of South Sumatra Province is already high, so that library staff must maintain and increase visitor satisfaction both in terms of interpersonal communication of library staff and from other aspects (13) (14). Library visitors are expected to establish contact with library staff, whether asking questions when experiencing difficulties or providing input to library staff (15,16).…”

How design shapes space choice behaviors in public urban and shared indoor spaces- A review

“…[30]), "Work Performances" and "Workspace" (see e.g. [31]), "Space-Choice Behavior" (see e.g [32]) and "Space Design Attributes" (see e.g [32]).…”

Human-centered Information for Decision-Making Processes of Future Space Designs

“…Noteworthy, previous attempts to automate the incorporation of user information into building monitoring processes are often limited to their methodological feasibility; overall building functions or entire buildings are often subjects of inquiry, and less attention is given to specific design features. Moreover, the focus of these studies is often on energy-related issues [3]. The technological novelty of this article is, therefore, the incorporation of digital data sources of human behavior into these systems, while developing a better understanding of how to make use of this information in decision making about the design and operation of buildings.…”

“…The noise factor manifests the acoustic comfort of occupants. Another crucial factor is the visual distances and natural views that can be measured based on the distance to windows, for instance, which may have a positive correlation with more number of users [3].…”

“…However, the main challenge with open and shared spaces lies in the center of dynamic occupant nature, where the equilibrium of space design features vary according to personal needs in performing various occupant actions. This diversity leads to increasing pressure on building managers to meet the diverse occupant needs while creating an efficient space planning of open and shared spaces within buildings [3].…”