The Role of Resilience as a Mediation of the Variable Between Job Burnout and Investigators Performance (Study on Regional Police Nusa Tenggara Timur During the Covid-19 Pandemic)

Abstract

The study aims at analyzing the direct and indirect effects of resilience, job burnout, and the performance of Special Investigation and Criminal Investigators of the East Nusa Tenggara Regional Police during the Covid 19 Pandemic. Investigators need resilience in law enforcement. Respondents were 57 people from a total of 67 investigators. Path analysis is used in the Structural Equation Modeling (SEM) equation with the help of SmartPLS. The results showed that: 1) job burnout had a positive effect on performance and resilience; 2) resilience has a positive effect on performance; and 3) resilience mediates work burnout and performance.