The role of managerial control in innovation processes: an empirical analysis among Italian firms

Arcari, Anna Maria; Pistoni, Anna; Peluso, Stefano

doi:10.1504/ijbpm.2018.092760

Cited by 5 publications

(8 citation statements)

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“…Scholars have examined the association of MCS with product innovation and have yet to find consistent findings. Scholars indicate that a formal MCS system hampers innovation due to rules and codes of conduct (Arcari et al, 2018) and suggest discarding formal MCS for Innovation. Some other scholars argue that informal MCS encourages innovation, and formal MCS blocks excessive innovation that may hamper organizational performance (Bellora-Bienengra ¨ber et al, 2022).…”

Section: Management Control System and Innovationmentioning

confidence: 99%

Knowledge acquisition from innovation failures: a study of micro, small and medium enterprises (MSMEs)

Sreen

Sharma

Alshibani

et al. 2023

JKM

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Purpose This study aims to empirically examine the influence of management control systems (MCSs) on knowledge acquisition from innovation failure (KAFIF), which further impacts empowerment, creativity and organizational innovation. This study argues that enabling an MCS positively influences KAFIF, whereas controlling the use of an MCS negatively influences KAFIF. Further, KAFIF positively impacts empowerment, creativity and organizational innovation. Design/methodology/approach This study aims to create a comprehensive stimulus–organism–response (S-O-R) framework. This framework includes an MCS (belief, interactive, boundary and diagnostic) as a stimulus, KAFIF as an organism and creativity, empowerment and organizational innovation as responses. The data were gathered using an online survey administered to a sample of 321 employees working in India’s micro, small and medium enterprises and analyzed using partial least squares structural equation modeling. Findings The results indicate that there is no correlation between belief control and the acquisition of knowledge from the failure of innovation, interactive control has a positive association with KAFIF and boundary control has no relationship with KAFIF. Diagnostic control has a significant negative association with KAFIF. Further, this study found that KAFIF positively associates with empowerment, creativity and organizational innovation. Originality/value This study is among initial studies that examine the influence of MCSs on KAFIF, which impacts empowerment, creativity and organizational innovation. Further, it helps be one of the initial literature on studying KAFIF rather than innovation success.

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Section: Management Control System and Innovationmentioning

confidence: 99%

Knowledge acquisition from innovation failures: a study of micro, small and medium enterprises (MSMEs)

Sreen

Sharma

Alshibani

et al. 2023

JKM

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“…(1) "Formal" control mechanisms, which are further subdivided into (Simons, 1999;Arcari et al, 2018):…”

Section: Research Scopementioning

confidence: 99%

“…The analysis of the co - ordination and control mechanisms set out in the partnership agreements focuses on the prevalence and efficacy of a number of specific tools that fall into two macro categories, namely: “Formal” control mechanisms , which are further subdivided into (Simons, 1999; Arcari et al. , 2018): “diagnostic mechanisms” : contracts, definition of rules and procedures, management control through Key Performance Indicators (KPIs). “interactive mechanisms ”: sharing operational plans and programs, sharing economic and financial plans and programs, sharing reports. “Informal” control mechanisms: direct and personal contacts, rewards based on status, coordination based on mutual trust.…”

Section: Research Scope and Designmentioning

confidence: 99%

“…“Formal” control mechanisms , which are further subdivided into (Simons, 1999; Arcari et al. , 2018): “diagnostic mechanisms” : contracts, definition of rules and procedures, management control through Key Performance Indicators (KPIs). “interactive mechanisms ”: sharing operational plans and programs, sharing economic and financial plans and programs, sharing reports.…”

Section: Research Scope and Designmentioning

confidence: 99%

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Managerial control systems and innovation partnership success: an empirical analysis in Italian firms

Pistoni

Arcari²,

Gigliarano³

2022

EJIM

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PurposeThis study analyses the link between product/service innovation, partnerships and Managerial Control System (MCS). Particularly, it aims to analyse empirically the role of MCS in supporting the innovation partnership successful functioning and management.Design/methodology/approachThe sample of this study consists of 106 Italian manufacturing firms belonging to the sectors of the Italian economy with the largest number of registered patents according to the European trend chart on innovation.FindingsThe results show that MCS may play a key role in reducing risks and lowering the likelihood of failure of innovation partnerships. Particularly, the authors found a positive correlation between the use of informal control mechanisms and a partnership’s successful performance. Moreover, among informal control, the findings show that trust is the only true informal mechanism that can guarantee a successful collaboration. The results of this study may offer relevant implications for practitioners. With regard to the control of the partnership’s activities, the initiatives and creativity of those who are actively involved in the innovation process should not be inhibited; therefore, stifling them with strict rules and procedures would be ineffective but if a firm is not willing to give up formal control mechanisms altogether because it does not believe that a trust-based coordination is sufficiently reassuring, it should opt for “weak”, albeit formal, control mechanisms based on a shared production and management of plans and reports, thus ensuring a perfect information symmetry among different partners.Originality/valueNotwithstanding the different opportunities provided by partnerships and strategic alliances to support there is a growing body of evidence of a high failure rate in such organisational forms. One of the causes cited in the literature is the high level of risk associated with alliances as compared to internal development of innovation. The risks mainly arise from the difficulties to obtain cooperation with partners that might have different objectives, and from the potential opportunistic behaviour of some of the partners. This is particularly true in innovation networks where the uncertainty of producing an interesting result is very high and the investments that the partners make are considerable. In this context, MCS could play a relevant role in reducing the risks and decreasing the likelihood of failure.

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“…Research results show that organisations hoping to enhance their innovation performance should develop a managerial control system able to stimulate free thinking and search for opportunities (Arcari et al, 2018). The researchers determined the structure of the communication process between consumers and the company developing the innovative products through a research agency (Spivakovskyy et al, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

Methodology of costs assessment for customer transportation service of small perishable cargoes

Shramenko

Muzylyov

Shramenko

2020

IJBPM

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Application of the offered methodology of the costs assessment of customer service for transportation of small perishable cargoes in urban areas makes it possible to choose the rational brand and cargo capacity of the truck, depending on the number of delivery locations in conditions with constantly changing demands for transportation services. The developed mathematical and imitation models allow simulating the process of small perishable cargoes delivery in urban areas at rendering transportation service to small cargo customers, including the service of retail chain shops, hotel and restaurant businesses. These models allow for quickly estimating the specific expenses for perishable cargoes delivery depending on price values and technological parameters. The methodology is of interest for practical use for PL-forwarders at the assessment of possible transport costs in conditions of the constantly changing demand for transport services, as well as for customers (malls, restaurants, hotels, mini-markets) of small perishable cargoes.

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The role of managerial control in innovation processes: an empirical analysis among Italian firms

Cited by 5 publications

References 0 publications

Knowledge acquisition from innovation failures: a study of micro, small and medium enterprises (MSMEs)

Knowledge acquisition from innovation failures: a study of micro, small and medium enterprises (MSMEs)

Managerial control systems and innovation partnership success: an empirical analysis in Italian firms

Methodology of costs assessment for customer transportation service of small perishable cargoes

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