The role of maintenance and facility management in logistics: a literature review

Mangano, Giulio; Marco, Alberto De

doi:10.1108/f-08-2012-0065

Cited by 26 publications

(17 citation statements)

References 59 publications

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“…Firstly, maintenance management is stressed due to the rising cost of maintenance in relation to operational costs (Garg and Deshmukh 2006). Secondly, due to the important role it plays in the facilities management (Meng 2011;Mangano and Marco 2014). Lastly, effective maintenance management is sought after due it its direct effect on the safety concerns in health-care organizations (Shohet, Lavy-Leibovich, and Bar-On 2003;Lavy and Shohet 2009).…”

Section: Background and Relevant Literaturementioning

confidence: 99%

Changing role of maintenance in business organisations: measurement versus strategic orientation

Simões¹,

Gomes

Yasin

2015

International Journal of Production Research

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The purpose of this study is to examine the nature of performance measures utilized by the maintenance function in today's business organizations. In the process, the increasing variety and significance of these measures are addressed from operational and strategic perspectives. A survey-based research method was utilized to gather the research data. Several statistical procedures were utilized to analyse the data. The findings of this study point to the multifaceted nature of the maintenance measures and measurement. Multiple categories of maintenance measures were identified. These categories varied from the machine-specific, to measures impacting organizational performance. The relative lack of emphasis placed on the environment and strategic facets of maintenance is noted. The findings of this study have direct implications to organizations, which are attempting to measure the effectiveness of their maintenance efforts. The need to align the maintenance performance efforts with the organizational strategic direction is emphasized. In this context, the integration of the maintenance performance information systems with the overall organizational performance management information system might facilitate the needed alignment. This study utilizes 120 maintenance measures. As such, it represents a comprehensive view of the maintenance effort.

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Section: Background and Relevant Literaturementioning

confidence: 99%

Changing role of maintenance in business organisations: measurement versus strategic orientation

Simões¹,

Gomes

Yasin

2015

International Journal of Production Research

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“…As a consequence, governments all over the World spend a considerable amount of funds each year, around 50% of the total turnover of the Architecture, Engineering and Construction/Facility Management (AEC/FM) industry (Lateef, 2009), toward R&M projects (Al-Arjani, 2002;Grussing, 2014). From that, scholars have been increasingly focused on identifying the appropriate maintenance and repair methods that can lower the R&M costs of buildings, e.g., Mangano and De Marco (2014); this is because employing a suitable R&M practice considerably reduces the cost of maintenance and repair (Suweero et al, 2017). Among the vast array of building typologies, Commercial Buildings (CBs) are necessary for the future development of cities due to the unprecedented population migration towards them (Bagaeen, 2007); however, CBs are equipped with a wide range of facilities and their maintenance is essential to meet the requirements in the long run (Lai, 2015;Nourelfath et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

Identifying and Prioritizing the Selection Criteria of Appropriate Repair and Maintenance Methods for Commercial Buildings

Tamošaitienė

Sarvari

Cristofaro

et al. 2021

International Journal of Strategic Property Management

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All buildings require Repair and Maintenance (R&M) in their life cycle period. However, if R&M activities are not carried out properly, deterioration will occur, service life of buildings will be reduced, and maintenance costs will increase. Hence, selecting the appropriate R&M methods is pivotal, especially for developing countries, such as Iran, which are featured by highly constrained resources. The present study aims to identify and prioritize the main criteria for selecting the suitable R&M methods for Commercial Buildings (CBs), which is considered as a profound challenge for the Architecture, Engineering and Construction/Facility Management (AEC/FM) industry. A total of 20 senior experts in the AEC/FM industry and CBs in Iran were invited to participate in a Delphi survey to solicit their perceptions and opinions on the selection criteria. The total number of individual criteria identified is 16, which are further divided into five categories: human resources, flexibility and technical capability, risks, cost of maintenance, together with facilities and technology. Then, the Fuzzy Analytic Hierarchy Process (FAHP) technique was applied to prioritize the identified criteria. Among the 5 main selection criteria, the cost of maintenance is the most important criterion for selecting appropriate R&M methods for CBs whereas the criterion of human resources (HR) was recognized as the least important.

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“…The literature review about FM and Lean is also poor. Jylhä and Junnila (2013) argue that the current FM practices fail to support customer value creation, and Mangano and De Marco (2014) confirm this argument with the conclusion of the necessity to include Lean thinking on the FM for warehouses. Therefore, the current body of knowledge from manufacturing practices has few insights to provide for the enhancement of the Lean implementation in the PHS sector.…”

Section: Lean and The Personal And Household Services Sectormentioning

confidence: 75%

Lean home services in Czech Republic

Martinez

2019

IJLSS

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Purpose The purpose of this paper is to present the findings of an empirical research on the leanness of the home services sector in the Czech Republic. The automotive sector provides reference to argue the numerical outcomes. Design/methodology/approach The research uses a specifically designed assessment tool (Lean Index – LI) to determine the sector’s leanness level. Referring to the results from both sectors, the paper draws conclusions about the current leanness level of home services providers. Findings The proposed LI indicates a value of 69.50 per cent for home services providers, whereas the LI for the automotive industry suppliers is 82.88 per cent. This suggests that there are large opportunities for the implementation of lean management in the home services sector. However, the main challenge is to introduce a continuous improvement approach to these companies. Research limitations/implications The sample size limits the generalisation of the research results. However, this paper represents the first empirical attempt to implement a large-scale survey. The results are limited to the Czech Republic. However, parties from other countries have indicated interest to replicate the research. Practical implications This research provides first empirical findings on the possibilities of implementing lean in the home services sector. Future research projects in other sectors will have the opportunity to make use of the LI assessment tool. Originality/value The paper presents the first approach of lean management into the home services sector. It provides valuable information to specialised institutions in the sector about the possibilities of lean management in the sector. It also provides an overview of the sector for practitioners and academics willing to pioneer lean in the sector.

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The role of maintenance and facility management in logistics: a literature review

Cited by 26 publications

References 59 publications

Changing role of maintenance in business organisations: measurement versus strategic orientation

Changing role of maintenance in business organisations: measurement versus strategic orientation

Identifying and Prioritizing the Selection Criteria of Appropriate Repair and Maintenance Methods for Commercial Buildings

Lean home services in Czech Republic

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