The role of information support systems in the joint optimization of work systems

Kasvi, J.; Vartiainen, Matti; Pulkkis, Anneli; Nieminen, Marko

doi:10.1002/(sici)1520-6564(200021)10:2<193::aid-hfm5>3.0.co;2-h

Cited by 24 publications

(9 citation statements)

References 10 publications

(10 reference statements)

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“…Another set of safety-related design issues that modelling and simulation should ideally be able to inform is how risk and the responsibility for safe levels of system operation may be influenced by different allocations of functionality to humans versus machines or automation, a form of joint optimisation , a concept central to sociotechnical systems approaches (e.g. Challenger et al 2013 ; Dainoff 2009 ; Kasvi et al 2000 ). These tradeoffs, and especially how risk and responsibility are collectively shared by both human and technological components of sociotechnical systems, have been nicely illustrated by Mindell ( 2008 ), in the context of NASA's Apollo space programme: Throughout the socio-technical system that was Apollo, skill, experience and risk migrated across human and machine boundaries.…”

Section: Roles Of Modelling and Simulation In Supporting Sociotechmentioning

confidence: 99%

Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments

et al. 2015

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Accurate comprehension and analysis of complex sociotechnical systems is a daunting task. Empirically examining, or simply envisioning the structure and behaviour of such systems challenges traditional analytic and experimental approaches as well as our everyday cognitive capabilities. Computer-based models and simulations afford potentially useful means of accomplishing sociotechnical system design and analysis objectives. From a design perspective, they can provide a basis for a common mental model among stakeholders, thereby facilitating accurate comprehension of factors impacting system performance and potential effects of system modifications. From a research perspective, models and simulations afford the means to study aspects of sociotechnical system design and operation, including the potential impact of modifications to structural and dynamic system properties, in ways not feasible with traditional experimental approaches. This paper describes issues involved in the design and use of such models and simulations and describes a proposed path forward to their development and implementation. Practitioner Summary: The size and complexity of real-world sociotechnical systems can present significant barriers to their design, comprehension and empirical analysis. This article describes the potential advantages of computer-based models and simulations for understanding factors that impact sociotechnical system design and operation, particularly with respect to process and occupational safety.

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Section: Roles Of Modelling and Simulation In Supporting Sociotechmentioning

confidence: 99%

Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments

et al. 2015

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“…The combination between the two is also known as a sociotechnical system. Kasvi et al [19], quoting the theory of socio-technical design by Emery [20], stated that effective and flexible socio-technical systems can be achieved if they have a certain amount of overcapacity or redundancy, not by redundancy of parts (i.e. having extra people), but instead by redundancy of functions to those parts.…”

Section: The Need For An Information Supportmentioning

confidence: 99%

Supporting shop floor workers with a multimedia task-oriented information system

Tjahjono

2009

Computers in Industry

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This paper reports the work carried out as part of an industrial research project sponsored by a major telecommunication industry based in the UK. The main aim of the research was to investigate the extent to which a multimedia-based information system, developed for shop floor workers, has contributed to the increased efficiency and productivity of manufacturing operations. To achieve this, the work has focused on the design and execution of the evaluation of the system. Due to the fact that the direct impact of the implementation of the information system developed was difficult to demonstrate, it was decided to adopt the system usage as a surrogate of the system' s success and the user acceptance of the system was evaluated using both the Technology Acceptance Model and the Task-Technology Fit model.

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“…The information environment is also referred to, to access artifacts such as hand-written notes or work instructions (Kasvi et al, 1996). Furthermore, Kasvi, Vartiainen, Pulkkis, and Nieminen (2000) find three types of task requiring support by ITSS: the work task, the operation of the system itself, and problemsolving and creative tasks. Hence, a task support information system should be flexible, adaptive, and expansive (Kasvi et al, 2000).…”

Section: Task Support Information Systemsmentioning

confidence: 99%

Information systems support for CNC machinists: Evaluating the impact of information technology at the shop floor

Butcher¹,

Greenough²

2007

Hum Ftrs & Erg Mfg Svc

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As information technology (IT) capabilities increase, manufacturing businesses are realigning their information systems infrastructure to remain competitive. This has resulted in substantial increases in IT use in technical areas of the business. Nevertheless, conventional paper-based information systems are still common at the shop floor. Hence, manufacturers need to understand whether there is benefit in extending IT functionality to the shop floor. By evaluating the impact of hypermedia information systems on the independent decision-making and communication capabilities of computer numerical control (CNC) machinists, this research aims to identify the shop floor benefits of replacing existing paper-based systems with this relatively new technology in this context. The research findings have wide-ranging implications for further research into the strategic implementation of shop floor IT and for future work structures in the metal cutting industry.

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The role of information support systems in the joint optimization of work systems

Cited by 24 publications

References 10 publications

Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments

Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments

Supporting shop floor workers with a multimedia task-oriented information system

Information systems support for CNC machinists: Evaluating the impact of information technology at the shop floor

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