The Role of ERP Capabilities in Achieving Competitive Advantage: An Empirical Study on Dakahlia Governorate Companies, Egypt

Abstract

Nowadays enterprise resource planning (ERP) systems are crucial for each company to automate and manage its business seamlessly and possess a competitive advantage.This paper was conducted with the purpose of determining which ERP capabilities categorized in IT capabilities, including integration, information access, IT skills and agility, and organizational capabilities including qualified human resources, top management support can affect decision-making efficiency and competitive advantage types (low cost advantage and/or differentiation advantage), it also examines the impact of decision-making efficiency on competitive advantage types. The problem of this paper is summarized in the uncertainty of the relationship between ERP capabilities and competitive advantage, as well as the absence of studies in this field. So, a survey was applied on 162 companies in Dakahlia Governorate, Egypt in order to investigates the impact of ERP capabilities on low-cost advantage, differentiation advantage, and decision making efficiency, in order to determine whether each category of ERP capabilities can affect any competitive advantage type and decision-making efficiency in itself or they must be combined with each other to occur impact, and finally examine the decision making efficiency impact on competitive advantage types.

A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator

“…It guarantees the robustness of the findings from the general representation of samples across organizations [2]. 235 replies were received through the self-administered survey from 410 distributed questionnaires in local and multinational organizations, which yields a 58.75 percent response rate, which is adequate to apply the PLS-path model [86] and much higher than similar studies in different contexts [18,26,87]. The self-administered survey was executed because it saves time and cost with a maximum response rate [2].…”

Bridging the Nexus Between Cloud ERP and Enterprise Resilience

“…Extant literature also highlights the importance of cloud ERP in offering provenance and immutability, which secures and shares data, in turn, offering better responses to disruptions (Abdallah & Ayoub, 2020;Morawiec & Sołtysik-Piorunkiewicz, 2023). Additionally, extensive collaboration and functional intersections across organizational boundaries make business partners more flexible and agile to adapt to change (Elgohary, 2019;Liu et al, 2018;Tongsuksai, 2023). Therefore, based on the beneficial effects of cloud ERP such as scalability, agility, data security, and transparency, it is capable of improving ER response capabilities in times of uncertainty (Hustad et al, 2020;Ma et al, 2021;Shajrawi, 2023).…”

Risk Assessment and Prioritization of ERP Implementation Based on BSC

“…It is equipped with standard methods with the latest information technology tools for effective business management of large, small and medium-sized enterprises (SMEs) [3]. ERP enables the organization to gain a competitive advantage by storing resources and responding quickly to an ever-changing business environment [4]. However, using an ERP system is not just a computer project, but a kind of costly and risky investment that affects the initial processes and support of the company, organizational structure and its processes, existing systems in the organization and personal plans and tasks of employees [5,6].…”