2020
DOI: 10.3390/joitmc6010002
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A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator

Abstract: Given the dearth of studies in developing and Asian countries’ context, the present study attempts to excavate the predictors of enterprise resource planning (ERP) adoption and implementation. Based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model and open innovation literature, an extended model is proposed encompassing mediator and moderator variables. The study follows the deducting reasoning approach with the positivism paradigm. Out of 235 responses, the study used 225 replies colle… Show more

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citations
Cited by 47 publications
(55 citation statements)
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References 92 publications
(201 reference statements)
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“…In this study, we used the UTAUT model to determine HR professionals' behavioral intention to use artificial intelligence in recruiting. We tested five hypotheses and all were found significant and consistent with the findings of (M. S. Alam & Uddin, 2019;Casey & Wilson-Evered, 2012;Kwateng, Atiemo, & Appiah, 2019;Oliveira et al, 2014;Rozmi, Bakar, Hadi, & Nordin, 2019;Uddin et al, 2020;Venkatesh et al, 2003;Wrycza, Marcinkowski, & Gajda, 2017) where performance expectancy was found to have a positive impact on behavioral intention means it is recruiters believe performance will be enhanced if they use artificial intelligence in recruiting talents. Effort expectancy was found to have a positive impact on behavioral intension means the use of artificial intelligence will make their recruiting task easier than before.…”
Section: Discussionsupporting
confidence: 74%
See 1 more Smart Citation
“…In this study, we used the UTAUT model to determine HR professionals' behavioral intention to use artificial intelligence in recruiting. We tested five hypotheses and all were found significant and consistent with the findings of (M. S. Alam & Uddin, 2019;Casey & Wilson-Evered, 2012;Kwateng, Atiemo, & Appiah, 2019;Oliveira et al, 2014;Rozmi, Bakar, Hadi, & Nordin, 2019;Uddin et al, 2020;Venkatesh et al, 2003;Wrycza, Marcinkowski, & Gajda, 2017) where performance expectancy was found to have a positive impact on behavioral intention means it is recruiters believe performance will be enhanced if they use artificial intelligence in recruiting talents. Effort expectancy was found to have a positive impact on behavioral intension means the use of artificial intelligence will make their recruiting task easier than before.…”
Section: Discussionsupporting
confidence: 74%
“…Finally, we also found facilitating conditions have a positive impact on behavioral intention which means infrastructural supports stuffs from an organization can highly motivate employees to use artificial intelligence at their workplace. According to the previous studies (M. S. Alam & Uddin, 2019;Escobar-Rodríguez & Carvajal-Trujillo, 2014;Uddin et al, 2020;Venkatesh et al, 2003), the direct relationship between behavioral intention and actual use is also tested as highly influential as positive.…”
Section: Discussionmentioning
confidence: 99%
“…Additionally, we have documented several global works, which seemed to be Western biased, to unearth the factors influencing ERP adoption and the reasons for failure to yield success [37,38]. Surprisingly, it is clearly obvious from the prior literature that the context of ERP system adoption in developing countries has not been explored adequately [22,39]. Only a few researchers have focused on examining the factors influencing the adoption of ERP systems in the context of developing countries [37].…”
Section: Literature Review and Hypothesesmentioning
confidence: 99%
“…Beyond environmental uncertainty as a mitigating factor, the present research asserts that there are various factors that may affect ERP technology adoption among SMEs. Scholars have framed the ERP solution literature using numerous different contextual adoption frameworks that encompass external factors, internal factors, and combined organizational viewpoints, with greater emphasis on internal factors [10,22,23]. The current work concentrates on external factors influencing the decision of SMEs to adopt ERP, as there is a large identified gap between the number of studies focused on internal forces and external factors [24].…”
Section: Introductionmentioning
confidence: 99%
“…Quinn et al . discuss the application of Six Sigma, Service Quality (SERVQUAL), ISO9000, and TQM in higher education [44]. It has the capacity to provide practical solutions, positive results in academic and administrative functions.…”
Section: Compatibility Of Tqm With Educationmentioning
confidence: 99%