“…Individuals reciprocate the organisation in an affirmative manner once they value the exchange (Aryee et al, 2015;Paillé et al, 2012;Schoenherr, Narayanan & Narasimhan, 2015). Similarly, on the grounds of the same but now adverse norm of reciprocity, which was established by Helm, Bonoma and Tedeschi (1972), if one of the parties perceives the reciprocation as deleterious, as in the case of incivility, he/she will reciprocate negatively (Cropanzano & Mitchel, 2005;Itzkovich & Heilbrunn, 2016;Sakurai & Jex, 2012) or to the least, will delay positive initiatives such as but not limited to intrapreneurial behaviours. Centring on intrapreneurship, it is safe to assume that when managers encourage and support employees' innovative efforts, in line with the principles of SET, these endeavours will result in intrapreneurial behaviours initiated by the employees, who aim to positively reciprocate the organisation (Alpkan et al, 2010;Hornsby, Kuratko & Zahra, 2002;Quinn, 1985).…”