The Role of Benchmarking in Public Transport: The Case of Thessaloniki, Greece

Georgiadis, Georgios

doi:10.1016/j.sbspro.2012.06.1228

Cited by 8 publications

(4 citation statements)

References 10 publications

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“…Last, but not least, benchmarking is used for business development and also for improving efficiency and effectiveness of maintenance processes in any type of industry. The analysis performed on this work provides a basis for learning from the top class business companies and offers a road map for performance improvement [12]. As a prior requirement to begin a benchmarking analysis obviously is required a set of proper, reliable, accurate and well defined performance indicators for the industrial sector considered, as it has been previously mentioned.…”

Section: Science and Technologymentioning

confidence: 99%

Maintenance management balanced scorecard approach for urban transport fleets

Martínez¹,

Tormos²,

Herrero³

2019

Eksploatacja i Niezawodność – Maintenance and Reliability

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Attending the important role of maintenance function in any production or service provider company, the measurement and assessment of maintenance performance is crucial for competitiveness and future survival. That situation is even more critical in urban transport fleets where some specific boundary conditions and special characteristics will affect maintenance policy and implementation. This paper presents a deep review of different studies worldwide to define the most proper and effective maintenance performance indicators, selecting and refining the most important ones to obtain a reduced maintenance management balanced scorecard. That balanced scorecard is proposed as a main tool for urban transport fleet maintenance managers to assess efficiency and effectiveness of maintenance processes and will be used as a basis for a future benchmarking process for this type of companies.

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Section: Science and Technologymentioning

confidence: 99%

Maintenance management balanced scorecard approach for urban transport fleets

Martínez¹,

Tormos²,

Herrero³

2019

Eksploatacja i Niezawodność – Maintenance and Reliability

View full text Add to dashboard Cite

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“…"Benchmarking" is a continuous and non-coercive process of comparison that catalyzes learning, improvement, and innovation (Zairy and Whymark 2000; Anand 2008). The concept was first developed in the late 1970s in the private sector and then expanded to other fields, including urban and transportation planning (Georgiadis 2012). Now, knowledge-sharing is among the main activities of the European Union.…”

Section: Conceptualizationmentioning

confidence: 99%

“…Under its sustainable mobility agenda, the EU has financed several benchmarking programs to improve urban transport services (Gudmundsson 2003). Benchmarking can focus on both positive outcomes and the processes needed to achieve those outcomes (Georgiadis 2012). Knowledge of the local context is key in a benchmark analysis, as contextual differences (economic, political, or social) often prevent the transfer of policies from a more advanced benchmark citysuch as London, in this case.…”

Section: Conceptualizationmentioning

confidence: 99%

River-based public transport: Why won’t Paris jump on board?

Bignon

Pojani

2018

Case Studies on Transport Policy

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Given the magnitude of transport-problems in many large cities, the potential of rivers to serve as transport arteries is being recognized once again. However, some world cities, such as Paris, have failed to maximize their river potential. The Seine remains underutilized by mass commuter ferries serving the local population. Why, in the modern era, has Paris not taken advantage of its river for commuter transport? Will it do so in the future? This article answers these questions, which are important at the present time of grave sustainability concerns. The identified barriers include: (a) funding constraints; (b) competition by other modes; (c) lack of political and institutional will; (d) lack of opportunity; (e) local legislation;and (f) technical issues. The first three are common worldwide while the last three are specific to Paris. Sous le pont Mirabeau coule la Seine, et nos amours…

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“…This method is often used by other organizations to learn how they can improve their own performance ( 13 , 14 ). Different from the typical approach in many transit related studies (e.g., statistical description and analysis) which seeks to develop a picture of activities, a benchmark study is a specific investigation on the best performing agencies/organizations to learn how they reached that position ( 15 , 16 ). More specifically, the present benchmark study: (i) examines the participants, the development process, and the evaluation of U-Pass programs, (ii) inspects the crucial elements of these programs, and (iii) derives a general procedure of a U-Pass program from the perspectives of three parties of interest: transit agency, educational institution, and student association, which could assist responsible transit agencies and educational institutions in enhancing their current U-Pass programs or launching new programs in the future.…”

mentioning

confidence: 99%

Elements of Successful Universal Student Transit Pass Programs from Planning to Implementation: A Benchmark Study

Han

Beimborn

et al. 2019

Transportation Research Record

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Key elements in developing a successful universal college student transit pass program (U-Pass program) are investigated from the perspectives of three involved parties of interest: transit agencies, university administrations, and students. By collecting information from online surveys, case examples, literature, and other useful online resources, a generalized procedure of a U-Pass program is proposed, broken down into three phases: planning, launching, and implementation. In each phase, key elements and actions that lead to successful programs are investigated from the perspectives of the three involved parties. The roles of the three parties as well as how they interact with each other are also examined. Furthermore, some of the underlying factors that lead to program success are explored in the context of different built environment settings. As a benchmark study, this paper extends work from a Transit Cooperative Research Program synthesis to gain insight into how U-Pass programs have been planned, launched, and implemented. The research findings could assist responsible transit agencies and educational institutions in enhancing their current U-Pass programs or launching new programs in the future.

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The Role of Benchmarking in Public Transport: The Case of Thessaloniki, Greece

Cited by 8 publications

References 10 publications

Maintenance management balanced scorecard approach for urban transport fleets

Maintenance management balanced scorecard approach for urban transport fleets

River-based public transport: Why won’t Paris jump on board?

Elements of Successful Universal Student Transit Pass Programs from Planning to Implementation: A Benchmark Study

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