The role of attitude to mediate the effect of trust, perceived behavior control, subjective norm and per-ceived quality on intention to reuse the COVID-19 website

Abstract

The objectives of this paper was to explain the effect of the variables trust, PBC, subjective norm, perceived quality, and re-usage intention on attitude and re-usage intention. This study's population consisted of Indonesians who visited the COVID-19 website to learn more about the progress of COVID-19. With the purposive sampling strategy, the sample size was as large as 238 participants. Path Analysis with the SEM-PLS approach was employed as the analytical technique. The findings revealed that trust, subjective norm, and perceived quality all had a positive and significant effect on attitudes when using the COVID-19 website, although PBC had a favorable but small effect. Furthermore, attitude influences intention to use in a positive and significant way.

Analysis of Repurchase Intentions for Organic Products in Generation Y on Batam City

“…That changes in customer attitudes cannot change because important people around them agree, like, or recommend consuming organic rice. This research is in line with research conducted by (Farias et al, 2019;Yasa et al, 2022) which has similar results showing that subjective norms have an insignificant effect on attitude.…”

“…This can be seen that people around us agreeing with, or recommending organic rice products cannot influence buyers in repurchasing organic rice. This research is in line with research conducted by (Farias et al, 2019;Yasa et al, 2022) which has similar results showing that subjective norms have an insignificant effect on repurchasing intention through the mediating variable attitude.…”

“…Journal & Volume, 2020;Lim & Goh, 2019;H. Wang et al, 2021;Yasa et al, 2022) which has similar results showing that trust has a significant effect on attitude.Purwianti & Iman, 2023 …”

The role of trust in mediation the effect of perception of ease of use and perception of usefulness on intention to re-using the mobile banking service

“…These results are also supported by research by Chawla &Joshi (2019), andHanafizadeh et al,(2021), in which perceived usefulness has a significant influence on customer intentions to use mobile wallets. Results of other empirical studies (Yasa et al, 2022;Krishanan et al, 2016;Wida et al, 2016;Lai, 2016;Roh & Park, 2019;Sana et al, 2019;Aji & Dharmmesta, 2019;Ventre & Kolbe, 2020), found that perceived usefulness had a significant positive effect on intention to use, but in other studies (Santos et al, 2020;Troise et al, 2020;Purwanto & Mutahar, 2020;Nelwan et al, 2021), found that perceived usefulness has a positive but not significant effect on intention to use.…”

Pengaruh Perceived Value Dan E-Service Quality Terhadap Intention to Reuse Yang Dimediasi Oleh Customer Satisfaction Pada Pengguna Grab Di Kota Bandung

“…Menurut (Zeithaml, 1993;Berliana, 2022) Intention to Reuse merupakan ketertarikan individu untuk menggunakan Kembali (Ramadhani & Siregar, 2022). Intention to reuse merupakan perilaku pembeli supaya memakai Kembali barang maupun jasa (Yasa et al, 2022). Intention to reuse merupakan kondisi Dimana saat pembeli merasakan kepuasan maupun kebahagiaan ketika memakai suatu produk atau jasa yang ditawarkan (Indra, 2023).…”