The role of absorptive capacity, communication and trust in ERP adoption

Mayeh, Maral; Ramayah, T.; Mishra, Alok

doi:10.1016/j.jss.2016.05.025

Cited by 46 publications

(41 citation statements)

References 70 publications

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“…Most of these add other external variables to the original TAM model that are considered to be interesting for the research. Thus, it is frequently used in studies on ERP implementation and use in companies [50,52,[72][73][74][75][76][77][78][79][80][81][82], applications for e-commerce [83], file digitization systems [84], Internet banking [85], mobile social gaming [86], and e-learning platforms [62,[87][88][89][90], among many other sectors.…”

Section: Adoption Modelsmentioning

confidence: 99%

Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study

Palos-Sánchez

Arenas‐Márquez

Aguayo-Camacho

2017

Mobile Information Systems

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The present study empirically analyzes the factors that determine the adoption of cloud computing (SaaS model) in firms where this strategy is considered strategic for executing their activity. A research model has been developed to evaluate the factors that influence the intention of using cloud computing that combines the variables found in the technology acceptance model (TAM) with other external variables such as top management support, training, communication, organization size, and technological complexity. Data compiled from 150 companies in Andalusia (Spain) are used to test the formulated hypotheses. The results of this study reflect what critical factors should be considered and how they are interrelated. They also show the organizational demands that must be considered by those companies wishing to implement a real management model adopted to the digital economy, especially those related to cloud computing.

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Section: Adoption Modelsmentioning

confidence: 99%

Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study

Palos-Sánchez

Arenas‐Márquez

Aguayo-Camacho

2017

Mobile Information Systems

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“…TAM is often used for researching ERP acceptance in organisations (Costa et al, 2016;Habjan et al, 2016;Hancerliogullari Koksalmis & Damar, 2019;Hsu et al, 2015;Mayeh et al, 2016;Rajan & Baral, 2015;Scholtz, Mahmud, & Ramayah, 2016). TAM posits that two beliefsperceived usefulness (PU) and perceived ease of use (PEOU)are of primary relevance for computer acceptance behaviour (Davis et al, 1989).…”

Section: Theoretical Background and Conceptual Research Modelmentioning

confidence: 99%

Technology acceptance model-based research on differences of enterprise resources planning systems use in India and the European Union

Zabukovšek

Bharadwaj

Bobek

et al. 2019

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The adoption of Enterprise resource planning (ERP) systems by organizations is crucial in today’s competitive globalized marketplace. The experience with ERP systems in numerous organizations over the last decade indicates that a successful implementation of ERP systems does not necessarily lead to a successful ERP usage. This paper addresses the scientific problem of differences in ERP acceptance and utilization in different cultural environments. The research question was whether and to what extend users’ extensive and explorative use of the ERP system differs in regions with different cultural backgrounds. Namely, organizations benefit from ERP systems only to the extent to which the users accept and utilize them. But the use of ERP systems at an advanced level is closely connected with the employees’ acceptance of these systems. To improve the efficiency and effectiveness of ERP systems in their maturity stage of use, when the employees already accepted ERP system, organizations need to understand the factors that impact user satisfaction and thus influence their extended use of the ERP system. Because of the socio-economic importance of India and the European Union (EU), we conducted a comparative research study into the similarities and differences of their use of ERP systems. From a theoretical point of view, the paper extends the original technology acceptance model (TAM), where two additional factors (work compatibility and extended use) were added. Additional external factors which can influence the users’ acceptance of ERP systems have been included into research, too. The main objective of this study is to find the key determinants that have an impact on user satisfaction and on the extended use in different cultural environments (i.e. the EU and India). We analysed and compared the data of 293 ERP users from 44 organizations in the EU and 577 ERP users from 13 organizations in India. Even though the use of ERP systems in India and the EU is at the same advanced level, there are differences which are connected to organizational cultures, presumed resulting from cultural differences of researched regions. Research data show some differences in the impacts on extended TAM model factors and some differences regarding the impacts of external factors researched.

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“…While some researchers opine that adopting and adapting of technology is no longer an option now, it is rather a requirement (Bharathi, Vaidya, & Parikh, 2012). On the others hand others find that there is resistance and other change related outcomes in the organisation reduces usage of ERP (Mayeh, Ramayah, & Mishra, 2016;Samuel & Kumar, 2014;Lambeck, Müller, Fohrholz, & Leyh, 2014;Arekete, Ifinedo, & Akinnuwesi, 2015). Beeler, Saint-leger, Lyon, & Moulin (2006) talks about cultural differences as the main reason behind diverse and conflicting values which creates to failure of ERP system.…”

Section: People Factor Influencing Erp Success In Manufacturing Sectormentioning

confidence: 99%

Journey of ERP from Manufacturing to Education Industry

Mitra

Mishra

2018

J. Technol. Manag. Grow. Econ.

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Enterprise Resource Planning (ERP) is a concept used to integrate the business process into one particular software in order to reduce work load. The technology had a very modest beginning and its popularity and efficiency is increasing day by day. This conceptual paper provides a historical sketch of the evolution of ERP and its journey from manufacturing set up to service and education sector. This study also intends to explore factors which leads to ERP usage in manufacturing, service and technical education institute. Finally, finds out certain gray areas of research in education industry.

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The role of absorptive capacity, communication and trust in ERP adoption

Cited by 46 publications

References 70 publications

Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study

Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study

Technology acceptance model-based research on differences of enterprise resources planning systems use in India and the European Union

Journey of ERP from Manufacturing to Education Industry

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