The “Retrospective Commenting” Method for Longitudinal Recordings of Everyday Speech

Mustajoki, Arto; Sherstinova, Tatiana Y.

doi:10.1007/978-3-319-66429-3_71

Cited by 2 publications

(4 citation statements)

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“…He or she can explain to the researcher what cannot be understood based only on the material. The method is quite laborious but enables a fuller picture of the factors influencing human interaction (Mustajoki & Sherstinova 2017).…”

Section: Methodological Pluralismmentioning

confidence: 99%

A multidimensional model of interaction as a framework for a phenomenon-driven approach to communication

Mustajoki

2021

Russian Journal of Linguistics

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Interaction between people is a cornerstone of being human. Despite huge developments in languages and communicative skills, interaction often fails, which causes problems and costs in everyday life and work. An inability to conduct dialogue also produces conflicts between groups of people, states and religions. Therefore, there are good reasons to claim that miscommunication and failures in interaction are among the most serious problems in the world. Researchers from different fields - linguistics, sociology, anthropology, psychology, brain research, philosophy - have tried to tackle this complex phenomenon. Their method-driven approaches enrich our understanding of the features of interaction in many ways. However, what is lacking is an understanding of the very essence of interaction, which needs a more holistic, phenomenon-driven approach. The aim of this paper is to show that the only way to reach this goal is multidisciplinarity, that is, using the results and methods of different fields of research. This is not an easy goal and task because the way of thinking and doing research varies greatly discipline-wise. A further obstacle is the researchers training, which, as a rule, focuses on the tradition of only one field of research. The Multidimensional Model of Interaction provides a good framework for a more holistic approach to interaction by viewing the complex phenomenon from different angles. The model includes various phases of the process of interaction, beginning with the choice of the topic by the speaker and ending with identification of the reference by the recipient, as well as the mental worlds of the interlocutors (knowledge, attitudes, values, emotional state etc.), recipient design (accommodation of speech) and external circumstances.

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Section: Methodological Pluralismmentioning

confidence: 99%

A multidimensional model of interaction as a framework for a phenomenon-driven approach to communication

Mustajoki

2021

Russian Journal of Linguistics

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“…In [22] a new methodological tool was presented to gain a deeper insight into the problems of communication. The "Retrospective Commenting Method" (RCM) aims to tackle the weakness of other methods by working afterwards on a recorded material with the informant.…”

Section: The "Retrospective Commenting Method" and Methodologymentioning

confidence: 99%

“…This material is valuable as such, and much research has been done on the basis of "one day communication packages" of more than one hundred informants. Before the recording, the subject was asked to note the situations of miscommunication during the day of recording [22]. 2) What is new in the RCM is the second stage, namely the way the recorded material is analysed.…”

Section: The "Retrospective Commenting Method" and Methodologymentioning

confidence: 99%

“…The researcher was listening to the recording with the participant, they discussed the recording together and this discussion was also recorded. The examination of one day's material took three days in the pilot study [22]. The total amount of audio material received was 22.5 hours: 8.5 hours of source material and 14 hours of recording of the commenting process.…”

Section: The "Retrospective Commenting Method" and Methodologymentioning

confidence: 99%

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Communication Failures in Everyday Conversations: a Case Study Based on the “Retrospective Commenting Method”

Mustajoki¹,

Cherkunova

Sherstinova

2021

Computational Linguistics and Intellectual Technologies

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The paper deals with communication failures in everyday spoken discourse. The spontaneous character of oral speech is its basic property and becomes a prerequisite for the appearance of such a phenomenon as communicative failures. By communicative failures, we mean speech situations when the recipient of a speech message does not understand it correctly, i.e., in the way the speaker intended. The purpose of this pilot study is 1) to assess the total number of communication failures that occur with a person during a single day and 2) to determine the dependence of communication failure frequency on the communication settings and conditions. The main result of the study is a qualitative and quantitative assessment of communication failures during a subjects's day. The research is based on a special experiment based on 24-hour monitoring of the subject's speech and his subsequent retrospective commentary on all recorded data. Such an approach allows one to reduce the subjectivity inherent in much linguistic work. The research continues a series of studies devoted to the effectiveness of spoken communication and is important not only for understanding the fundamental processes of speech perception but is also crucial for the development of artificial intelligence systems involving human-computer speech dialogue systems and for speech technologies of the next generation.

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The “Retrospective Commenting” Method for Longitudinal Recordings of Everyday Speech

Cited by 2 publications

References 15 publications

A multidimensional model of interaction as a framework for a phenomenon-driven approach to communication

A multidimensional model of interaction as a framework for a phenomenon-driven approach to communication

Communication Failures in Everyday Conversations: a Case Study Based on the “Retrospective Commenting Method”

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