The Relationship of Role-Related Variables to Job Satisfaction and Commitment to the Organization in a Restructured Hospital Environment

Abstract

Background and Purpose. Many factors in today's hospitals can influence how physical therapists view their work experience. Changing roles, with the accompanying stress, and professionalism may contribute to a therapist's perception of his or her job and the organization in which he or she works. In this study, the relationship between changes in physical therapist role behaviors following hospital restructuring and 2 work-related outcomes-job satisfaction and commitment to the organization-was studied. The influence of stress and occupational commitment on these outcomes also was examined. Subjects and Methods. Through a survey of 273 hospital-based physical therapists, changes in physical therapist role behaviors, levels of stress, occupational commitment, job satisfaction, and commitment to the organization following restructuring were identified and examined. Results. Six role behavior dimensions reflecting professional and organizational responsibilities were identified from the data. After controlling for sample demographics, the professional role behaviors, specifically those reflecting interaction and integration with other practitioners, appeared to exert a small, but positive, influence on job satisfaction and commitment to the organization. In addition, occupational commitment had a positive influence, whereas stress had a negative influence on job satisfaction and commitment to the organization. Discussion and Conclusion. Multiple aspects of a clinician's role could influence job satisfaction and commitment to the organization following hospital restructuring. The most influential factor was stress, which often accompanies organizational change. However, the positive influence of occupational commitment and the role behaviors that involve increased interaction with other people were noted and reflect professional role characteristics described in the Guide to Physical Therapist Practice. [Lopopolo RB. The relationship of role-related variables to job satisfaction and commitment to the organization in a restructured hospital environment. Phys Ther. 2002;82:984 -999.]

Leadership Style as a Moderator of the Relationships Between Role Stressors and Organizational Commitment

“…The direct relationships found in this study were consistent with previous research showing that negative relationships exist between role stressors and both affective and normative commitment (Agarwal & Ramaswami, 1993;King & Sethi, 1997;Lopopolo, 2002;Malik & Malik, 2010;Yousef, 2002;Zakari, 2011). Role ambiguity's negative effect on both types of commitment was greater than that of role conflict, adding support to the literature that the two stressors should be studied separately.…”

“…A study by Zakari (2011) looked at the effect of role stressors on nursing faculty in an academic setting and found that role conflict was negatively correlated with affective commitment. Similarly, Lopopolo (2002) and Malik and Malik (2010) found that role conflict negatively influenced affective commitment among managers. Both of these studies demonstrated that employees who faced role stress in the form of conflicting roles were less likely to have an emotional attachment to their organizations.…”

“…Role conflict and role ambiguity, two of the most commonly cited sources of role stress, have been linked to a variety of unfavorable behavioral and attitudinal outcomes (Agarwal & Ramaswami, 1993;King & Sethi, 1997;Lopopolo, 2002;Malik & Malik, 2010;Yousef, 2002;Zakari, 2011). However, research that examines potential moderators of these relationships is scarce.…”

Assessing the Relationship between Organizational Commitment, Stressors and Technological Stress In Organizations

“…These eventually culminate into honored psychological contract that solidly determines employees' behaviors [22], improves satisfaction and reduces physical and psychological stress associated with use of technologies. This extrapolation could be consolidated by [23] and [24], in their report that, the higher levels of stress have been associated with lower organizational commitment. Inversely, higher OC could be associated with lower TNS.…”

Estudo da Síndrome de Burnout nos bombeiros voluntários portugueses = Estudio del Síndrome de Burnout en los bomberos voluntarios portugueses

“…La autonomía, es también esencial para la vida profesional, ya que los empleados con autonomía están más propensos a estar satisfechos con su profesión, familia y vida en general, no piensan cambiar de empleo y están menos vulnerables al estrés y al conflicto, tanto en el trabajo como en la vida familiar 133 .…”